5885 error on ALL listings, branded and not generic
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Seller_dYafNbpxQ7AaP

5885 error on ALL listings, branded and not generic

Getting 5855 generic error on all products we try to list which are branded and we're approved for - obviously a system bug

Seller support not helpful despite numerous cases and interactions, even escalated to "leadership team" still asking for photos then confirming we're ok to list and wait 24 hours.... been ongoing for 14 days

Need help....

Cases: 10877773162, 10841106082. 10846309192, 10846681522

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Create and Manage Listings
Tags:ASIN, Add a product
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Seller_dYafNbpxQ7AaP
In reply to: Seller_dYafNbpxQ7AaP’s post

@Spencer_Amazonplease can you help me?

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Spencer_Amazon
In reply to: Seller_dYafNbpxQ7AaP’s post

Hello @Seller_dYafNbpxQ7AaP,

I have checked your cases and saw that case 10877773162 was updated recently. I will wait for the response and see how we can continue.

Feel free to tag me here.

Regards, Spencer

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