Hello Amazon,

I have been trying for quite some time to list new branded products manually through the blank page where I can enter all the details, attach images, and set the price. However, before I confirm them by "Submit," I am encountering the following error:

8572: You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list. If you believe that you have reached this message in error, please contact Selling Partner Support with the following information:

Product Name

Manufacturer name

Brand name

UPC, EAN, ISBN, or JAN along with GS1 certificate

Non-brand owners: A copy of a letter/email from the manufacturer or brand stating that the UPC, EAN, ISBN, or JAN that you are using to list this product is valid

Brand owner: Valid and current (not expired) GS1 certificate for the GTIN range(s) used by your listings

I have tried modifying the information, and I have submitted tickets which were responded to, but because I did not follow up from Friday until Monday (the weekend when support was closed), I am still facing this issue.

Today, I have made a new brand registration request, but I still tend to believe that the unregistered brand is not directly related to the listing error.

Do I need to create a new ASIN for each EAN through another menu and then use those for listing? How can I proceed to list the initial products?

Please note that these are original factory-made products under our brand.

Does this require brand approval?

Thank you!

we got multiple listings in all the EU marketplaces with the same issue

there is a matching error 8541 on the item_name value

and it makes no sense for two reasons:

1. this is the error message that I receive upon opening the Edit page for any listing or trying to update via upload, the message itself as follows: "The value 'ABC' specified cannot be used as it conflicts with the value 'ABC' for ASIN Z in the Amazon catalogue. If this is ASIN 'Z', update the value to match the ASIN data. If this is a different product, update identifying information (UPC/EAN/Part Number/etc)."

value 'ABC' specified here 100% identical to value 'ABC' for ASIN Z in the Amazon catalogue, so I do not get it how there is a conflict if this error message returns two exactly the same values for a proposed one and for the one in the Amazon catalog.

2. the error message always contains item_name values that belong to a different marketplace, such as, if I work on a listing in DE marketplace, the error message will contain values in Italian, not in German as one would expect.

countless case with the [Seller Support] team got us no resolution, it's always the same , they keep replying that to solve this issue we must update this ASINs data with the value that is set for this ASIN in the Amazon catalogue, but that's impossible for these two reasons explained above. on some random cases we were able to get support team to perform a backend update , not sure if they actually updated anything since nothing changed and the problem still shows on the edit page.

I see loads of articles here regarding 8541 error, but did anyone had it with such circumstances ? any suggestions on how to solve it?

[Moderator Edit: inappropriate abbreviation removed]

Hi,

We have Account health warnings under "Regulatory compliance" - Product policy compliance section. We obtained the required registration number to be provided under "EPR: Germany Single Use Plastics – Tobacco Products and Filters" section for our brands that are affected by this SUP regulation. However when we try to submit the required information, we see an error message on the pop up page. This error message screenshot was provided in the attachment. Thus, we are unable to submit the DIVID registration number and proceed. This is an extremelty urgent matter. Please suggest.

We created several case around this system issue of Amazon, for over 10 days, ony response we get is auto messages claiming that internal team is handling the case. If we can not submit our DIVID number for SUP category on compliance dashboard, our ASINs will be deactivated (!) and the only reason will be Amazon compliance dashboard keeps giving errors.