Shipping company said supplier(me) need to arrange a date with Amazon to let them shift in my product
Hi,
my current problem is the shipping company that i used are going to sent my inventory to amazon UK warehouse but the shipping company contact me that i need to contact to Amazon that my inventory is sending in, and i need to arrange a time to ship my inventory in, because of the shipping company that i use has no right to arrange a time they told me it need to be the seller(me) to confirm with Amazon then they can just sent my product in to the ware house. please tell me what can i do if you know or give me a number to call so that i can solve my problem.
Kinda rush cause my product will arrive at this Friday.
Please help me.
Thanks
26 replies
Seller_z6B2L9xab6HlP
The shipping company is meant to do this through carrier central.
Seller_0pkMTMROIPEmY
You cannot contact Carrier Central , Carrier Central is a portal similar to Seller Central and is used by Amazon approved shipping agents , this enables carriers to book in deliveries and pallets into Amazon.
Seller_0pkMTMROIPEmY
Your response is not entirely clear , from my understanding your supplier is shipping direct to Amazon FBA is this a Small Parcel delivery multiple boxes shipment or a pallet delivery? If it is a pallet delivery this has to be booked into Amazon via Carrier Central , i.e. an Amazon approved delivery agent that uses carrier central.
When you booked this shipment into to Amazon you would have created a shipping plan utilising below;
Seller_0pkMTMROIPEmY
Creating a shipping plan
To begin, select the products that you want to send to Amazon:
On the Manage Inventory page, select each product that you want to ship. Then select Send/Replenish Inventory from the Action on Selected drop-down menu. On the Send/Replenish Inventory page, select one of the following:
Create a new shipping plan to create a new shipping plan.
Add to an existing shipping plan to add products to an open shipping plan. Select an open plan from the Add to shipping plan drop-down list.
Confirm your ship-from address. Your ship-from address is the location where your shipment will be collected. It may be your home or business. If you work with suppliers, it may be from their fulfilment centre. To change the ship-from address, click Ship from another address.
Confirm the packing type of the products that you are shipping to Amazon.
Individual products are single products of varying quantities and conditions. Case-packed products are multiples of the same product packaged by the manufacturer, each case containing the same quantity in the same condition.
Click Continue to shipping plan.
Seller_0pkMTMROIPEmY
Sounds like you need to learn the basics of how to sell on Amazon, below is a shipping guide;
https://services.amazon.co.uk/services/fulfilment-by-amazon/winning-with-fba/faq.html
Seller_0pkMTMROIPEmY
You need to provide more clear detail of exactly what you are trying to acheive your posts are too vague
Seller_0pkMTMROIPEmY
Use a Logistics company that is approved by Amazon , that has Carrier Central such as Palletline or Ace Express
Seller_z6B2L9xab6HlP
The shipping company should book the inbound shipment through Carrier Central. If your shipping company has been blocked by Amazon they won’t be able to arrange it.
