Going round in circles trying to reactivate my account

My account was deactivated for having multiple selling accounts. I did not realise this was against the rules and only ever used 1 account to actually sell the others were just for price checking. Now I am being led in circles trying to get my account reactivated as no one will talk to me about what to do. Telling me to go to this account and that account and I am not even sure which one they mean at this point. I just need someone to say what to do and I can do whatever is needed.