Amazon applying a promotion that does not exist
orders dated 01/06/2024 are having a promotion dated July 2023 applied. £1549.02 lost for seller on promotion that does not exist. all support claims give negative answer or transferred answer. its September now and still no acceptance and reimbursement.
8 replies
Roberto_Amazon
Hello! @Seller_hVGa9KB61x2gW
This is Roberto. I understand you have orders in which a promotion was applied, but you have not received an answer from our Support team on this.
We would like to further investigate this matter; however, I was unable to locate the Case ID in which you reported this issue.
Looking forward to your response.
Regards,
Seller_hVGa9KB61x2gW
as an example there are many more some 14 months old
Seller_hVGa9KB61x2gW
204-9561440-6155533
205-5433383-1641139
206-0163594-0361915
205-3959656-0840362
203-2622736-4693960
205-6666811-6496356
205-7050777-5773130
205-9252056-2524352
202-6780102-3345111
as an example there are 1000 more some 14 months old
