Click & Drop not pulling in orders (new user)
Has anyone experienced Click & Drop integrations not working?
I linked my eBay, Amazon and Shopify store up a few weeks ago and only Shopify works so far.
I use PPI labels for my post currently, so I’m just trying to get it set up.
I’ve reset all of the authorisations, deleted them, set them again… I don’t see that I’ve done it wrong as I’m fairly used to this process from other applications.
The link icon is green for them all, but nothing is coming through.
Any help would be appreciated as I’m near to giving up.
20 replies
Seller_7VbclcPFFRTnc
Have you gone to amazon - apps and services and linked it that way ?
Seller_Di581pXWuEkxG
Have you linked Shopify with RM or Amazon? And how did you do it, if you don’t mind me asking.
Seller_Ce8pCzhbVPubz
Bit of a long shot here but you haven’t got a shipping rule set up which filters certain channels?.. or filtered the view so that only Shopify orders are showing?
Seller_Ce8pCzhbVPubz
Yes that’s correct. There does definitely seems so sort of issue, you’ll have to get on to Click & Drop support I think, probably can’t be solved from a user end.
Seller_fsERxx6NEppCY
I am having the exact same problem. Amazon orders are not syncing to click and drop
