Is it normal that Amazon's employees in charge of reviewing invoices for brand ungating decline the documents without even reviewing them?
Is it normal that Amazon's employees in charge of reviewing invoices for brand ungating decline the documents without even reviewing them?
I submitted an invoice that checks all the boxes for what Amazon is looking for in a supplier and I was automatically rejected with the explanation that I had already tried multiple times and that I was not presenting new documents.
I had applied many months ago and now I have made a new purchase with a different supplier, so it's evident they did not even bother to check the new document I presented.
After that, they kept sending me the same canned response, rejecting me immediately regardles of my efforts to explain that this is a new document, a new purchase.
Is this normal? Or is there something else going on with the ungating process?
Thank you in advance for your insight
5 replies
Seller_kIukTwdhvntAp
"Is it normal that Amazon's employees in charge of reviewing invoices for brand ungating decline the documents without even reviewing them?"
"I have made a new purchase with a different supplier"
If your ORIGINAL supplier was actually an approved wholesaler and your NEW supplier is recognized by Amazon (they have a VAST data base of authorized sources) as a gray market, UNauthorized wholesale distributor all they need to see is the name.
Some well known examples would be places like Asian Beauty Supply (numerous suspensions involved) as well as nearly all of the well advertised 'sources' touted on the web as having 'thousands of brands'. They are not authorized and have no LOAs from any of the brands in most cases.
"I had applied many months ago"
You actually don't say if you were successfully ungated earlier -- were you?
Brands that you COULD sell yesterday may be restricted today or next week. Amazon is a moving target to deal with.
