Buying on amazon de import deposit fee VAT?

hey guys, I figured I’d get better help on these forums than I would be contacting Amazon customer service. So when I go to buy something on Amazon de and have it shipped to the UK, they charge an import deposit fee, The goods have been made in the eu so they are free of duties so I am assuming this is VAT they are charging. How can you claim the VAT back because the invoice on Amazon de shows 0% vat rightly so as the goods are leaving DE? do I have to contact the courier who delivers it for a vat invoice?