Amazon Breaking its FBA Inventory Reimbursement Policy by not updating our evidence back sourcing costs
For context, we are the sole manufacturer, rights owner, brand owner, and trademark holders of our brand and products.
Recently, we tried to update our sourcing costs. As one could imagine this is happening a lot right now. Amazon denied our request of our first item update. We provided evidence yet they still rejected the update.
After looking through the FBA Inventory Reimbursement Policy, it states clearly there are four reasons for denying an update to sourcing costs:
1.Your submission is an outlier compared to similar products or our cost estimate.
2.Any documentation is forged, tampered with, or illegible.
3. Your account is suspected of fraud, significant policy violations, or non-compliant selling activities.
4. You already submitted and received a decision on a cost update request or reimbursement amount dispute for the same item within the last 30 days and have not supplied any new information to reconsider our decision.
None of these apply to us. As anyone else ran into this issue with Amazon breaking its policy and rejecting sourcing costs out of hand?
8 replies
Seller_1upgcHGJWiazF
Yes, we have experienced this too. I'm not sure why Amazon thinks it knows better than the manufacturer when it comes to identifying and stating sourcing costs.
Amazon is clearly trying to scam sellers and manufacturers out of funds during this tariff chaos.
Seller_ccvOweBXsGguy
We have the same issue. Did you find a resolution?
Seller_6HfJAf5SWaGSB
Please provide assistance:
@TaylorR_Amazon
@Michelle_Amazon
@KJ_Amazon
@Christine_Amazon
@Dominic_Amazon
@CR_Amazon
@Glenn_Amazon