ALL FUNDS IN ACCOUNT LEVEL RESERVE
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Seller_apZ9OrGmcASPY

ALL FUNDS IN ACCOUNT LEVEL RESERVE

All my Funds are In account level Reserve for 3 cycles . I've opened up 4 cases with Amazon Support and I haven't received any help in this matter. I see Numerous of sellers dealing with the same issue. My account is in good health and I've been doing FBA since I started this is the first time.

@CR_Amazon

Case ID/ 15240520161

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9 replies
Account Setup
Tags:Payments
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Seller_rI7BZIczK8iAC
In reply to: Seller_apZ9OrGmcASPY’s post

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Seller_apZ9OrGmcASPY
I've opened up 4 cases
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you should not create several cases for the same issue but reopen the first one. Creating several cases will each time put you back in the line.

Copy and paste their answer here.

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Micah_Amazon
In reply to: Seller_apZ9OrGmcASPY’s post

Hello @Seller_apZ9OrGmcASPY,

Thank you for your post. My apologies on the frustration that this may have caused. I will review case ID 15240520161 and respond back shortly with next steps. Thank you for your continued patience.

Cheers,

Micah

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Micah_Amazon
In reply to: Seller_apZ9OrGmcASPY’s post

Hello @Seller_apZ9OrGmcASPY,

Thank you for your patience. I have successfully escalated this to our internal teams. As mentioned previously, please be on the look out for notifications.

Have a great week.

Cheers,

Micah

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Seller_FzfX1baHtGATd
In reply to: Seller_apZ9OrGmcASPY’s post

Hi! @Seller_apZ9OrGmcASPY Have you received any resolution to your case? I'm in the same situation. Thanks!

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