Login OTP Issue - Constantly saying 'Please wait at least one minute before requesting another OTP.'
I am unable to log in.
Every time I try, I’m told ‘Please wait at least one minute before requesting another OTP’.
No attempt is made to send an OTP’. Requesting a replacement OTP (by text or phone) over any timescale presents the same result; an attempt isn’t even made to send me an OTP and there is no box for me to potentially enter one in to if it did.
This is the same for my Primary & Secondary User Accounts
18 replies
Seller_bt7bcI0BWMJdu
Hi i hope this info helps if u have an amazon buying account on ur phone go to settings then log in security then 2 step verification then add a authenticator app and that should work just did this the now hope this helps
Seller_g1iS3CyD4zQ2y
I had this yesterday, and then found that I was already logged in, which was why it was sending repeated messages.
Seller_SnNztJIII3ZP5
It has been a complete nightmare from Amazon. I had to work off my emails for orders for 48 hours.
Seller_ADT6WSV0vEKyU
I think this is an Amazon problem, several people in our business have had the same issue. For some people it has resolved itself but I had to click on the help button and raise a case about it. Amazon then reset my account and it seems to be ok.
Seller_NX0I6YYUmGz80
Hi. I had this issue this morning. It happens randomly. I cleared the cookies and cache on my browser, refreshed the page and it worked right away.
Julia_Amzn
Hello Sellers,
Thank you for flagging an OTP error.
Our partner teams have been informed about this issue and are working on fixing it.
Kind regards,
Julia.
Julia_Amzn
Hello Sellers,
I am sharing an update on the OTP issue:
Our team is urgently investigating issues with signing into Seller Central using the one-time password (OTP) feature and working on finding a solution.
The OTP code can take up to one minute to arrive on your device. We recommend that you wait at least a minute before you click Send OTP a second time.
We'll confirm when the issue has been resolved.
We apologize for the inconvenience.
Kind regards,
Julia.
Julia_Amzn
Hello,
The issue some Selling Partners were facing when logging into Seller/Vendor Central using their One Time Password (OTP) is now resolved.
We apologize for any inconvenience caused.
Kind regards,
Julia.
