Countries
Read onlyMy inventory was stranded due to an ambiguous account verification issue.
The account verification team has asked for the following so far:
Since my account is restricted due to failed account verification, I have been unable to upload documents or share the required information through Seller Central. Email responses from the support team have been slow and the account verification team hasn't responded in over 10 days.
Please help me understand how to complete the account verification issue so my inventory is no longer stranded. I can share all the necessary information if I know what to send.
@Ezra_Amazon @Ash_AMZ @Winston_Amazon @Julia_Amzn @Simon_Amazon @Sakura_Amazon_
Hello @Seller_MuWTRz46WOWYL,
Thank you for reaching out.
Has your identity document been uploaded and verified?
Best,
Julia.
Hello Julia, I found you through Amazon form. Can you help me with my problem?
My inventory was stranded due to an ambiguous account verification issue.
The account verification team has asked for the following so far:
KYC documents
Bank Account information
Remove one individual as Beneficial Owner
Since my account is restricted due to failed account verification, I have been unable to upload documents or share the required information through Seller Central. Email responses from the support team have been slow and the account verification team hasn't responded in over 8 months
Please help me understand how to complete the account verification issue so my inventory is no longer stranded. I can share all the necessary information if I know what to send.
Hi Julia, we have similar issues, and we are unable to upload any documents, how can we resubmit all documents?
My documents still haven't been verified. Can you please help me with the matter? We are desperate to get our business back up and running on Amazon but have failed to get the support we need.
same thing is happening to me.
did your issue resolved?