Hello Amazon Citizens,

I am selling Adult products on Amazon. Few days ago my account has deactivated due to selling 'Half Body Sex-Doll' which violates restricted product policy. Boys, we cannot list Products that replicate human body parts or organs and I just knew this after having deactivation notice. Customer service told me to make a Plan of Actions and submit

Can someone help me to improve this and add some points :/

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Dear Seller Performance Team,

Thank you for your opportunity to appeal this kind of deactivations done by the seller community. My seller account is deactivated due to Listing

What went wrong here

I have not read the 'Restricted Products' page properly and listed some adult half body sex dolls which replicates human body parts and that was the reason for this violation. I had gone through the Amazon Adult products and Explicit sexual imagery guidelines thoroughly and not went through the 'Restricted Products' page.

Plan of Actions

1. Root cause

• Listed restricted products (Sex toys that replicate human body parts)

• Incorrectly categorizing products

• Product description did not follow some policies and best practices

2. Corrective actions

• Deleted the products that violated policies on the deactivation email immediately and deleted similar products that violates this policy

• Stop having sales for the specific products type

• Read 'Restricted Products' page thoroughly

• Studied 'Product Details Policies' page thoroughly

• Having assistance and guidance from customer support agents Saraan and Shik to prevent this type of issues in the future

• Since I sell other Amazon market places, I referred policies and guidance on each market place

• Spoken with other sellers and Watched 'Restricted Products' video on the Seller University to stop having deactivations

3. Preventive actions

• I will not list and sell any products that replicate human body parts or organs in the future

• Future product descriptions will follow guidelines and regulated local laws that are listed on the 'Product Description Policy' page

Hello,

Hope you all guys doing well. I have been selling Vape/ E-Cigerate since last year, Now my account deactivated because of Restricted Product Policy Violations. I have not checked my account since September 2024. And I missed all the notifications from Amazon. I received my inventory from Amazon. fulfillment center. Can anyone guide me on how I get my account back?

I have read the Amazon ‘Prohibited Product Claims’ and ‘Restricted Products’ policies.

I have reviewed ALL my listed items to ensure they comply with Amazon policies.

Identify the primary reason for your restricted product violations:

Training Issue

Technical Issue

Other

Please provide the training resources you will use for your training (can be links to websites/policies):

my account recently got deactivated due to amazon saying i had to delete a listing which did not comply with their policies. i deleted this and completed all actions. 5 months later my account gets deactivated for the same listing i deleted and no longer had.

i was also informed due to me following amazons recommendations my account had "no impact" for this violation but 5 months later here i am with a deactivated account.

every time i appeal i get a generic response and getting no where.

i have submitted a plan of action, again getting no where.

@Seller_VJ4XoAkjDpjPH@Seller_Huz6FT08OxHAR@Seller_mIRnuhdx7l5sN@Seller_pcsb5w54JugEA@Seller_TSXM2A5nxWSuH@Seller_fgtTzyHQfOM1x@Seller_iTgjdgiRqiPsn