Wrong item count
Hi,
First shipment into Amazon, i thought i’d double checked everything but it appears i’ve made an error. I have listed an item on a listing which is for two items but i’ve packed and labelled each item separately, is there a way to tell the warehouse to pick two items per order? therefore the quantity available should be halved?
The shipment is still inbound (after 2 weeks, is this normal?)
Any help greatly appreciated
3 replies
Seller_7VbclcPFFRTnc
no unfortunately, they will only send the items the way you packed them - they won’t bundle items
you’ll have to create a removal order, get them sent back and either bundle them yourself or send them back in on the right listing
Seller_BS5lg2keRs2QO
In addition to the above, better to close the listing too to prevent sales whilst Amazon complete the removal order.
Seller_ZkLyxdtuLNlXa
wow, fast answers, thanks.
Can i create the removal order whilst the goods are still in transit, and if i close the listing before they receive the goods will that screw anything up?
I set the price high when i realised to prevent any stock selling.
