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Amazon investigators are truely blind and can not see..
Hi if any person from amazon team can help !
Case ID: 10962238482
Investigator said that customer complained about receiving different version of the product and when they looked into my inventory which was held in wearhouse they say we also identified it as wrong version! and they attached the pictures taken by the wearhouse team.
fun part is this that the image they took clearly shows that it is the exact version of the product according to the listing. they did not even bothered to have a look on the pictures and just favoured the customer and restricted my selling privaligis !
please any amazon team member have a look into this case id 10962238482 and see the pictures they attached are acctally correct version. and activate our selling privaligis
thanks,
4 replies
Seller_40ozsHlGqPuEL
Hi,
You have to tag the MODS to get an EVENTUAL reply. Otherwise , perhaps open a case with Amazon.
Seller_IQo80d99W2DzP
You will need to give details as if talking to a 5 year old, remember most do not speak English as their first language (check spellings as they search those, plus often BOTS as well, eg Warehouse).
You need to use the photo they supplied and then with arrows and words show exactly where it shows the item as listed. If you have another, also show the Barcode matches the item listed.
What is the ASIN?
Does it show exactly the same brand on the listing as on the item?
Do the photos on the listing match exactly?
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