Amazon UK Seller is a known scammer on other platforms - What to do?
I am a moderator for an e-commerce page on the orange forum site (not sure if I can mention other websites here). This is a consistent issue which I've noticed not just on our sub, but on others, even the businesses home-town's own sub.
This has been going on for a while and I've been considering reporting them for a while but I'm unsure how to go about, and if I should bother - Please read below (I've omitted the seller's details)
The scam goes:
1) A buying account on "insert auction site here" under a particular name, buys used tech such as gaming consoles from sellers. The address is a business address under a different name than the account name.
2) They then use every method possible to claim item didn't arrive, or simply return swaps a broken version instead.
3) They resell that item on Amazon under a different name (shockingly they are also approved on Amazon Renewed)
The business name (Ltd) is present across all accounts and there are several posts easily Googleable reporting this behaviour to the point somebody has suggesting they confront this person in real life at their business address. Their full name and details are accessible through a simple search.
This issue has been cropping up multiple times since I first discovered this as this business actually bought from my "insert auction site here" account some time ago. I always research businesses that purchase off me and that's how I discovered the scam in the first place. I immediately cancelled and blocked.
I'm not one to "report" other businesses unless it affects me personally. It almost affected me but there was no guarantee they would have attempted the scam on me, but it being so easily Googleable, makes me think this is a common business practice of theirs. In one way it is affecting me, they often appear as a competing seller on products I sell but SEVERELY undercutting the price to the point I no longer bother even attempting to compete. Obviously, if they are getting a portion of their products for free by doing this scam, they have the ability to do this.
My question is. How do I go about reporting this to Amazon? Is it worth the bother? Should it be taken further? I feel like there's so many victims at this point, it warrants an Action Fraud report too. There's plenty of evidence, it would just need somebody with power to do a test purchase themselves.
I hope I've made sense. Please reply with any further questions.
7 replies
Seller_QuM1AZgzfU9x4
It seems anything dodgy is only happening on ebay, so not sure it's worth (or possilbe) doing anything on Amazon.
Seller_p3GdVJLAEZ1Gj
Hi
If you have physical evidence that would support a police fraud investigation then you can call the police who cover the area where the scammer is based to report this.
They may try to refer you to action fraud who wont really do much other than record it but as you know the physical address of the scammer then the local police will have to take it on and not action fraud, but you may have to insist on this as they will probably try to direct you to action fraud initially.
It will be a hard one for the police to prove based on what you have said but police inquiries with the other selling platforms involved may yield evidence to prove their wrongdoing
It is only by people taking action that scammers like this get taken down.
Seller_40ozsHlGqPuEL
The situation you've described highlights a recurring issue that is harmful to both sellers and the integrity of the marketplace. Here’s how to address it:
Reporting to Amazon
Amazon’s Reporting Channels: You can report this activity directly to Amazon via their official "Report a Scam" page. Alternatively, you can email reportascam@amazon.com with detailed evidence, such as screenshots, transaction details, and links to the accounts in question.
Amazon Renewed Concerns: If the individual is approved on Amazon Renewed, mention this in your report. Amazon closely monitors the platform for policy violations and may take appropriate action.
Action Fraud
Local Authorities - like the thin blue line?
Is It Worth Reporting?
Yes, taking action is worth it. Even if this hasn't directly impacted you, reporting helps to protect the community and ensures fair competition in the marketplace. Fraudulent practices, like the ones described, erode trust and give unfair advantages to bad actors.
Seller_zwoYg1nbgxxeu
post.why not just colkect the evidence and report to the police?
