FBA isssue and we are penalised
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Seller_ccCH1ZkLaAxQz

FBA isssue and we are penalised

We received a review on one of our product about broken product delivered. We are fulfilled by amazon and it should have taken the responsibility whereas it is on our listing now and it effects our rating unfortunately.

we have tried every method to raise compliant but nothing has been done. Can someone from amazon help us with this

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Michelle_Amazon
In reply to: Seller_ccCH1ZkLaAxQz’s post

Hi @Seller_ccCH1ZkLaAxQz,

Thanks for reaching out. Can you please provide your case ID for the feedback removal request so I can review your feedback?

Looking forward to hearing back from you!

Michelle

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