I had a seller account deactivated 8 years ago as a couple of buyers claimed items where fake but wanted to keep them if I issued a refund, anyway amazon deactivated my account and I'm trying to have it reactivated but keep getting you have not submitted enough information. Can anyone check the POA I have written to see if I'm writing it correctly ?

im wondering if anyone can help. My seller account was deactivated a while ago, i would like to reactivate the account. When i click on my seller profile it saysYour account has been deactivated Please click "Reactivate Your Account" below to resume selling Reactivate Your Account when i click on reactivate your account it takes me to the account health page with a yellow button thats says reactivate accountClicking on this takes me to a page which says Reactivate your accountYou must successfully address all issues below to qualify for account reactivation. February 2024Target: 0 IssuesAnd under this it says Zero policy violation warnings There is nothing about reactivating my account or launching an appeal which i was led to believe i would need to do The seller account was deactivated over 1 years ago and ive just been using it for individual .I have no idea how to proceed as i keep going around in circles clicking the same buttons to no avail Wondser if someone could help me thanks

I open my seller account long time ago. I haven’t started selling yet. Just a few days ago, i decided to start selling. I opened the account but it shows deactivated. Amazon said I have another account. Due to that reason, my account was deactivated. However, I don’t have any other account. I do have Amazon normal account for buying or shopping. But I don’t have any other seller account. I explained so many times but always get replies same that I got another account. Can anybody help or suggest me what to do?