SFP Not showing Correctly on Listings
Hi,
We are struggling with our delivery days. On our SFP listings it says, and in all the shipping settings, Zero Day Handling (Same Day) and 4pm cut off for 4:30 collection.
So, when we check our ASINS, today for example, Order in the next 17 minutes (matches the 4pm cut off) for Delivery WEDNESDAY 26th? It doesnt matter what we change, it doesnt get any better. It always used to be next day showing, and obviously this now means our sales have fallen off a cliff.
Any ideas why this is and how we can change it? Seller Support - no idea?
2 replies
Sakura_Amazon_
Hello @Seller_JaOiZVDWCKFmv,
This is Sakura from Amazon. Welcome to the Seller Forums.
Did you check it with Seller Support by creating a case with them ?
Also , have you checked if you have Shipping Settings Automation
enabled, as it may cause the difference that you see?
Regards,
Sakura
