SFP Not showing Correctly on Listings

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_JaOiZVDWCKFmv

SFP Not showing Correctly on Listings

Hi,

We are struggling with our delivery days. On our SFP listings it says, and in all the shipping settings, Zero Day Handling (Same Day) and 4pm cut off for 4:30 collection.

So, when we check our ASINS, today for example, Order in the next 17 minutes (matches the 4pm cut off) for Delivery WEDNESDAY 26th? It doesnt matter what we change, it doesnt get any better. It always used to be next day showing, and obviously this now means our sales have fallen off a cliff.

Any ideas why this is and how we can change it? Seller Support - no idea?

17 views
2 replies
Tags:Shipping
00
Reply
2 replies
user profile
Seller_JaOiZVDWCKFmv

Here is an example ASIN B09DFDLMPV

00
user profile
Sakura_Amazon_

Hello @Seller_JaOiZVDWCKFmv,

This is Sakura from Amazon. Welcome to the Seller Forums. 

Did you check it with Seller Support by creating a case with them ?

Also , have you checked if you have Shipping Settings Automation

enabled, as it may cause the difference that you see?

Regards,

Sakura 

00
Follow this discussion to be notified of new activity

Similar Discussions

user profile
Seller_5QuxsgW2d9Z3g
user profile
Seller_ByMp5Dv2e4qj2
user profile
Seller_LV7u1trC9Mscd