I am an Amazon seller currently facing an issue with retrieving my inventory from Amazon’s UK warehouses. I need your assistance with managing this situation. Below are the details of one removal orders which was created by me and cancelled automatically after 20 minutes :
• Removal Order ID: RAB1208
• Product Details: Merchant SKU: EX-BDQ3-9915
• Unsellable Quantity: 60 units
ASIN : B0CRY1CSHV
The Removal Order indicates that 60 units in Amazon’s UK warehouse have been marked as unsellable and are scheduled to be returned to the specified address. I created 7 removal order forms, but each end up with cancelled status due to an investigation.
I won't sell these products on Amazon, so I want the investigation to be cancelled and the products to be shipped to the address above.
These products are under investigation for 6.5 months, and unfortunately, we couldn't sell even 1 unit on Amazon. I created 10+ cases to solve this issue but no one helped me.
I just received standart emails, same sentences but no solutions.
Soi I need your urgent help because I need to ship these products asap. I am writing to you because I need a hand which is capable of solving problems.
Please feel free to reach out to me via this email if you require any additional information or documents.