"Other sellers on Amazon" has stopped working

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Seller_hDBuBLe9XJUeb

"Other sellers on Amazon" has stopped working

I have noticed the pop out sidebar on the right of the product page (under buy box) that shows "Other sellers on Amazon" has stopped working. When You click it and it seems to appear for a split second then disappears.

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I use chrome. I have checked two different computers - same.

But I noticed one important thing. I have two accounts, one for selling and the other private for shopping with Prime purchased. When I log in to sellercentral.amazon.co.uk/ then it automatically logs me in with the selling account on amazon.co.uk and on this account "Other sellers" doesn't work", but when I log in to amazon.co.uk with my private account with prime then everything works fine. It must be some problem with the settings

I've seen a few posts on this topic, but no one provides a solution...

Thank You in advance

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Seller_hOZNPw7G8FIjl

I've just gone to buy something (personal buying account) and the pop up works normally as it should.

I have just looked with my seller account and again, the side bar with other sellers (32 of them for an item!) is shown and working normally.

I use Chrome for my seller account and Edge for my personal buying account as I have several times bought personally using my seller account details.

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Simon_Amazon

Hello @Seller_hDBuBLe9XJUeb,

Here Simon from Amazon.

Are you still impacted by this?

Good insights from @Seller_hOZNPw7G8FIjl.

-Simon

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Seller_BaD6vfh7r2QUW

Hi did you get this fixed ?

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