Now available: Real time tax compliance support with VAT Services on Amazon
VAT Services on Amazon now provides live chat in English and Mandarin. Once you join VAT Services on Amazon, you will be able to submit your VAT compliance related questions directly in Seller Central using our live chat feature and our team will provide real time resolutions.
If you do not speak English or Mandarin, our team will be available to resolve any questions by email or phone in German, French, Italian, Spanish, in addition to Mandarin and English.
VAT Services on Amazon is a VAT compliance solution that allows you to manage your European and UK VAT registration and filing obligations via a third-party tax services provider in up to seven countries (United Kingdom, Germany, France, Italy, Spain, Poland, and the Czech Republic). It enables you to spend more time expanding your business across Europe, including the UK, by handling VAT compliance easily and in a time-efficient manner.
*Free EORI (Economic Operators Registration and Identification number) service is provided by your tax services provider. Your tax services provider will also determine the appropriate country to apply for a UK and EU EORI number.
Tax Advice and Consulting with a third-party provider is not handled by Amazon. VAT Services on Amazon only offers VAT compliance services.
Start now to simplify your compliance using the new live chat feature.
3 replies
Seller_KM2No8jybV32S
And if your experience is anything like mine, you’ll be told “we just submit the spreadsheets, no further questions please”.
I have a fine from the German Tax authorities for Amazon VAT services failing to submit my 2020 return on time, despite them telling me that they had done, and no one will respond to my requests for help. They simply send me a sheet of what they submitted and are ignoring all requests to speak about when it was submitted and why it was not submitted on time.
I would never use this service ever again. Probably great if your Chinese and you’re going to shred any fines or demands for payment before setting up in another name.
Seller_y1oOV7IRdwzeB
We used the service for a while - seemingly OK in terms of just processing numbers, but good luck if anything goes wrong. We’re paying a much higher price with another provider now, but actually have faith that if there’s an issue we have a contact at the other end of a phone line who is on our side and will do something about it.
