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Why is Amazon rejecting our official VAT number (that is correct) during the DAC7 verification process?
My DAC7 application has been rejected twice due to our VAT number, but they haven't provided any explanation for the rejection. This is really strange because our VAT number is correct, and we don’t know what the issue could be. Has anyone else experienced a similar problem with the DAC7 process? Thank you!
5 replies
Seller_NcJpHK1HDv08q
same situation here. Very curious to find out if anyone has a solution for this since we only have 49 days left till account deactivation…
Atlas_Amazon
Hello @Seller_Z3Ric8mMelrbb
Thank you for the information provided regarding the issues you have been encountering. I understand the information related to your VAT number was rejected which has caused issues with your DAC7 application. Have you ensured that the number matches what has been entered and can be verified to your details? Have you observed any other issues or received any new messaging regarding the situation?
We do encourage you to continue to share any messaging or case details you receive to this thread so we may continue to provide guidance.
Best,
Atlas
Seller_j01BREvkvxZcg
Im experiencing the same issue I have been trying to resolve this through support tickets and requested calls from Amazon several times now and 35 days later Im STILL having the same issue. Every time the case gets «escalated to the responsible team» and no resolution is provided.
I am experiencing an issue while trying to add my Business Registration Number for VAT/TIN compliance. I have attached relevant screenshots for your reference in a case ID 16537660341.
As a sole proprietor in Portugal, I do not have a separate Business Registration Number. My business and personal tax number are the same, linked to my NIF (Número de Identificação Fiscal) .
Please note that, according to Amazon Seller Central article https://sellercentral.amazon.es/help/hub/reference/popup/30394, my Business Registration Number should correspond to my VAT number.
So why does your system reject my VAT number (which it says IS VERIFIED on the same page) as a Business Registration Number?
Seller_CS4A3eQ244b48
hello, i have same problem, have you resolved the prolem? and how?
Thank you so much
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