Greetings @Seller_GDwiOt5ENmdDn,

Seller_GDwiOt5ENmdDn

Amazon deactivated my account 4 months ago...was still being charged monthly fees but I just switched to individual based on information on read on this forum. Will this stop the monthly charges?

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Switching your account to an individual plan will stop those monthly charges going forward.

Here's how it typically works:

When you switch your account type, you can continue to use the seller services until the end of the billing cycle that was already pre-paid. So if you were paying monthly, the new individual plan would take effect on the next scheduled payment date. You won't be charged any additional monthly fees beyond that point.

The key is that the deactivation of your professional seller account and the switch to individual plan will both take effect on the same date - the date of your next monthly payment was due. This means the charges and the professional privileges will both end at that time.

Seller_GDwiOt5ENmdDn

Also, I can't seem to reactivate my account. I keep going between 2 pages with no resolution or instructions on how to reactivate my account. Just keep going in circles. And there is no way to reach anybody in customer service.

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Could you please provide additional information such as details about the violation, and any performance notification texts or screenshots? And if you have a case ID with Seller Support would help us greatly.

These information will enable me, and the other members to better understand the situation and provide you with the most accurate assistance to resolve your issue.

Note: please do not share any personal information here.

The forums community and I are committed to assisting you. I hope this helps! Let us know if you have any other questions!

Best,

-Roxy