Need Help – Product Authenticity Complaint

I’m hoping someone here can help or offer advice. One of my listings has been deactivated due to a Product Authenticity Complaint, and I’m stuck in a frustrating loop with Seller Support.

Here’s what I’ve already submitted multiple times, include official invoices from my supplier, tracking info from the supplier to my warehouse, bank statements showing payment, order confirmations as review team requested. I also included a product page link and screenshot from my supplier’s website showing the exact product being sold.

Every submission gets rejected with the same vague message: “The documents provided do not sufficiently prove authenticity.” I’ve called seller support and even the phone assistants couldn’t figure out what exactly is missing. No one can tell me why the documents are not accepted, or what else I can possibly provide. It’s extremely discouraging — I’m doing everything right, and Amazon still refuses to activate the listing or provide specific guidance. This issue has been dragging on for weeks, with no meaningful response.

Any advice, examples, or escalation tips would be hugely appreciated. This has been a painful experience, and I’m hoping someone here can help me move forward.