Who can help me with my product compliance review
Dear @Michelle_Amazon @Manny_Amazon,
We submitted the requested compliance documents on December 24th, but it is under review till now which makes me so frustrated. The product page has been removed, I can not send inventory. Who can help me?
ASIN B0DMW69TTH
case ID 16900767421
15 replies
Seller_gstaUkjibBWp4
Dear @Michelle_Amazon@Manny_Amazon
Is there anyone who can help me?
Seller_gstaUkjibBWp4
Dear @Glenn_Amazon@Michelle_Amazon@Manny_Amazon,
We submitted the requested compliance documents on December 24th, but it is under review till now which makes me so frustrated. The product page has been removed, I can not send inventory. Who can help me?
ASIN B0DMW69TTH
case ID 16900767421
Cooper_Amazon
Good Evening @Seller_gstaUkjibBWp4,
Thank you for checking in with us on the Seller Forums. Apologize that you have been waiting almost a month now for your compliance information to be reviewed for ASIN B0DMW69TTH. I have gone ahead and escalated your case to the Compliance team to review. They should get back to us within the next few business days. I will follow up with you as soon as I hear back from them. Until then, have a great night.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Morning @Seller_gstaUkjibBWp4,
I wanted to reach out to you as I heard back from the Compliance Team early this morning and your ASIN's compliance documents were approved.
The only next step to wrap up the reinstatement of your listing is adding the main image back. Please ensure the image you are providing meets the Product image requirement guidelines.
Hope you have a terrific rest of your Tuesday and take care.
Cheers, Cooper_Amazon
Cooper_Amazon
Good Morning @Seller_gstaUkjibBWp4,
Apologies that we are going on another week of waiting for compliance documents review. The Compliance team is truly looking at your case. They are having one of their SMEs review your documents as we speak. Hoping I can share some updates with you very soon. Thank you again so much for your patience.
Sincerely, Cooper_Amazon
Cooper_Amazon
Good Morning @Seller_gstaUkjibBWp4,
The Compliance team was finally able to get to your documents and it appears they are missing information to continue reviewing your compliance documentation.
Please review CASE ID 17056537551 at your earliest convenience and respond in order to avoid even more delays in your compliance documents getting reviewed. The team has shared on the case what information is required to complete the review.
Please let me know if you have any questions about the information shared above.
Sincerely, Cooper_Amazon
