Unable to replenish inventory and getting an error of item need approval
Hello,
I recently attempted to send inventory from my warehouse, but I encountered an error stating that the product requires approval. It appears that Amazon is not currently accepting applications to sell this brand. Since the item was already listed in my inventory and has an FNSKU, I assumed it was ungated and that I was authorized to sell it. I did not receive any prior warnings.
I currently have several pallets of this product in my warehouse and am unable to return them. Is there any way to expedite this issue? I reached out to support, but their response was:
"We are currently not accepting applications to sell this item. We cannot provide any further information at this time."
I would appreciate any guidance or possible solutions.
Thank you.
9 replies
Seller_kIukTwdhvntAp
" Since the item was already listed in my inventory and has an FNSKU, I assumed it was ungated and that I was authorized to sell it. I did not receive any prior warnings."
It's Amazon -- NEVER assume anything.
More and more frequently Amazon is taking a TWO STEP approach and you are probably caught with not doing one of the steps (or either one!)
You are confusing AMAZON allowing you to list (or at least "ungate") an item or category and actually being APPROVED to sell a product. Amazon might ungate you for a CATEGORY, but there can be 100's of brands in the category and they ALL have their own restrictions.
AMAZON is only interested in FEES. They will allow a chimpanzee to list if it means they collect $$$$$.
Additionally, brands that you COULD sell yesterday may be restricted today or next week. Amazon is a moving target to deal with.
DO YOU have an LOA from the brand allowing you to sell on here?
If you have an LOA that specifically says you can sell on Amazon you MIGHT survive listing items.
More and more brands are providing a "whitelist" of their approved sellers and if YOU are NOT on the list you will be stopped in your tracks and probably hit with an IP violation.
DID YOU source from AUTHORIZED wholesale sources that your rep at the brand says are OK? You DO have a sales rep at the brand, don't you?
NOTE the verification is required from the brand that the source is legitimate and authorized, NOT from one of those touted on TikTok and YouTube as having "thousands of brands and products" that assures you that they are authorized.
If you have watched any YouTube or TikTok videos FORGET everything you saw there.
Spend hours/days on Seller U and read the Forum to see all the really creative ways rookies and experienced sellers find to get suspended by ignoring the advice above!
https://sell.amazon.com/learn
If you don't already have the above requirements in place you are probably going to have stranded inventory (if you do FBA) and a suspended account.
As @Seller_rI7BZIczK8iACnotes sell them elsewhere. Consider yourself lucky since these situations often end up with a suspended account.
TaylorR_Amazon
Hello @Seller_2pXr6hTgi0h8B, some products are restricted due to laws, regulations, or Amazon policies or may become restricted later due to updates in policy. Certain categories require you to obtain pre-approval from Amazon before listing in those categories. Some items are prohibited.
I would like to look at the ASIN and see if I can provide any more explanation for you. What is that case ID you opened with Seller Support?
