Seller_ibuMp0k5Ng8wR
There is no possibility of editing the data on the UK marketplace. Deactivation of the UK marketplace
Hey everyone,
Here’s the situation:
One of the UK accounts I manage recently went through a legitimate ownership change (due to a business restructuring), and I needed to update the business info accordingly. The issue is that Amazon deactivated my account, and I am unable to update anything. The country field in the Business Information section is greyed out and not editable. I can’t change it manually, and the edit option has now disappeared completely.
I tried:
- Opening multiple cases - no reply.
- Checking for the call-back option - not available.
- Writing to different support emails - no luck there either.
It feels like we’ve hit a wall. The system won’t let us update the data, and support just isn’t responding.
Tags:Deactivated
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2 replies
Julia_Amzn
Hello @Seller_ibuMp0k5Ng8wR, I apologize for the delayed response. I would like to check if you have updated your data in your seller account.
Best regards, Julia.
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