There is no possibility of editing the data on the UK marketplace. Deactivation of the UK marketplace

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Seller_ibuMp0k5Ng8wR

There is no possibility of editing the data on the UK marketplace. Deactivation of the UK marketplace

Hey everyone,

Here’s the situation:

One of the UK accounts I manage recently went through a legitimate ownership change (due to a business restructuring), and I needed to update the business info accordingly. The issue is that Amazon deactivated my account, and I am unable to update anything. The country field in the Business Information section is greyed out and not editable. I can’t change it manually, and the edit option has now disappeared completely.

I tried:

  • Opening multiple cases - no reply.
  • Checking for the call-back option - not available.
  • Writing to different support emails - no luck there either.

It feels like we’ve hit a wall. The system won’t let us update the data, and support just isn’t responding.

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Tags:Deactivated
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Seller_ibuMp0k5Ng8wR

@LeviDylan_Amazon

@Jessica_Amazon_

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Julia_Amzn

Hello @Seller_ibuMp0k5Ng8wR, I apologize for the delayed response. I would like to check if you have updated your data in your seller account.

Best regards, Julia.

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