MY DISBURSEMENT WAS CANCELLED
My disbursment was cancelled I have no email to say why no performance notifications and seller support have no idea. They mentioned verification but there is no notice to verify any information either. My seller account is active and account health is very good. Can anyone help Please Admin can you give me some more information?
3 replies
Seller_469SU3Aj73sZL
This is not amazon
It just a forum of other Amazon UK sellers
The Email they send out when a payment is made is very badly written and says a disbursment has been attempted when in real terms it should say Sent. and may cause alarm to those who don't know/ Amazon payment can take up to a week to arrive as they still use the old out of date Batch file payment rather than the Faster payments made by ebay/Etsy/Onbuy sites.
Check what you have being held on D+Day+7 policy and you have not outstanding refunds due
Ezra_Amazon
Hi there @Seller_NRPhSiXMfeVlt,
I contacted the partner team and they informed that your disbursement has been initiated and was scheduled for execution yesterday (June 17th). It should arrive in your account within 7 business days from that date.
The team confirmed there's nothing wrong with your account and no additional verification is needed at this time. The delay you experienced appears to be just part of the standard processing time.
I hope this helps provide some clarity! Cheers, Ezra