Getting error when creating a listing with my own brand
Hello,
I'm getting this error when creating a listing with my own brand and will not let me submit or save as a draft.
"An error occurred when we tried to process your request. We apologize for the inconvience.
Rest assured that we are working to resolve the problem as soon as possible. Please try again at a later time.2024-07-04T02:32:48.171Z DSPW2JP2PNZXYSQSTB6R
-The field 'protein#1.unit' for the attribute 'nutritional_info.protein' does not have enough values. The required minimum is '1' value(s)."
I did change the value but still won't let me submit. My listing is a bundle. I would appreciate any help. First time creating a listing.
Thank you.
1 reply
Glenn_Amazon
Hi there @Seller_u2nleI7RdiYJc,
I'm sorry you have had issues making your listings. The most common of error messages like this is either a temporary error or a compatibility error with your browser. I would recommend that you use Firefox or Chrome as they are most compatible. IF you still have issues please reach out to Seller Support and provide your Case ID here and I will investigate further. Thank you.
-Glenn