Printing FNSKU Labels not working?
Suddenly I can't print FNSKU labels. It no longer has the option like 40up, etc. it has 2 options, standard and thermal and no matter what you put in there the print button is greyed out.
14 replies
Seller_ALWYSS879gO4i
Same Here. I'm not sure how to get them to print. Let me know if you figure it out.
Seller_bU7mNhVJHpZsg
Same here. I am unable to print FNSKU labels. It was working fine for me earlier this morning and then all the sudden not working and the button stays disabled no matter what options are selected. I put a support case in to try and get this escalated - support ID 18038105061
I also created a post on this issue this morning - https://sellercentral.amazon.com/seller-forums/discussions/t/8c27e0e6-9008-4fe0-b9d7-e844fa9dcc71?postId=8c27e0e6-9008-4fe0-b9d7-e844fa9dcc71
KJ_Amazon
Thanks for reporting those printing issues @Seller_1DQR0lRyzRPmT and @Seller_ALWYSS879gO4i.
Another seller also mentioned that issue, and I shared that info with our partner team.
It would be helpful if you can file and share a Case ID with a screenshot of the error.
Seller_Bp9fHgyMOhdXF
Stopping here to say we are experiencing this issue on the print labels page. A workaround is to select "send/replenish inventory" and there's an option to print labels there that still works.
Seller_9Oc7SPQQbMbtc
Same issue here at https://sellercentral.amazon.com/fba/printitemlabel...
Also perhaps unrelated the print label option has been missing for some ASINs from the ... menu from Manage Inventory.
Seller_1DQR0lRyzRPmT
As a work around, you can still print labels in the shipping section. Start a shipment and on that inventory page you can still print.
KJ_Amazon
Hello @Seller_PoA3AHzIPSMLY @Seller_1DQR0lRyzRPmT @Seller_bU7mNhVJHpZsg and all other sellers reporting this issue:
Please check again and let me know if you are still seeing issues, or if Print Item Labels is working as expected.
