Product Compliance

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Seller_8B9mYWcA6mVHa

Product Compliance

We need some help with Product Compliance. We have done this last year and got them all approved. However a few months ago we got around 400 again. I have got most of these approved. However the last 37 listings we have in the Account Health product compliance seem to keep being rejected. We have uploaded photos of the actual costumes (I took these myself) for each item that shows product code, CE marking and company name and address. The declaration of Conformity is also uploaded for these 37 listings and every product code of these costumes is in the declaration. There is nothing else we can upload but these keep being rejected for months now. These are Fancy Dress costumes and this is are busy period as you can see from previous years sales. With these listings being inactive we are losing substantial sales.

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Tags:Account Health, Seller Support
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9 replies
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Seller_8B9mYWcA6mVHa

@Sakura_Amazon_

@Maja_Amazon @Winston_Amazon @Julia_Amazon @Ezra_Amazon

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Seller_xEpd0hQkG8wol

DoC for each item must match item_name (aka title) on Amazon. Does it?

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Sakura_Amazon_

Hello @Seller_8B9mYWcA6mVHa,

Did you follow the advice shared by @Seller_xEpd0hQkG8wol ? Do you have any updates on it?

Regards,

Sakura

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