I recently opened a new account and it was suspended due to related account. What I don't find it clear is that did Amazon provide the related account name in the notice? or is it my store name?
My store name is SAMPAR USA. on the notice the related store name seems SAMPAR+USA , or is it talking about my store?? I'm confused.
@Sonny_Amazon
@Emet_Amazon
Why is this happening?
You have a separate account SAMPAR+USA which was enforced for violating one of our policies. As a result, you may no longer use the SAMPAR+USA Selling account to sell on Amazon.com.
How do I reactivate my account?
In order to reactivate this Selling account, SAMPAR+USA please follow the below steps:
1. You must first reactivate the account associated with SAMPAR+USA by submitting an appeal. Please follow the instructions in the communication received for that account.
2. Once you have successfully reactivated that account, please submit an appeal to reactivate the current account, SAMPAR+USA by using this link: https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_ap. When submitting the appeal, you will need to provide us with the name of the account that was reactivated and the date of reactivation.
What if I don’t own the account – SAMPAR+USA ?
