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Seller_v7xkoYQa5F5Xu

Wrongful Disposal of Stock

I had a problem where Amazon classified my new product incorrectly as a medical device. I appealed and, after weeks of to and fro, the listing was finally reinstated.

I went into my account today and discovered that they have disposed of the stock because the reinstatement took longer than 30 days.

I tried to cancel but too late, even though 29 items are still showing as Pending.

I did a seller support chat and the case ID is 10515480212.

I have lost hundreds of pounds worth of stock through no fault of my own.

There was no email or performance notification about the disposal. I know that in the past emails were sent informing of upcoming events like this. Why has this stopped?

I cannot afford to lose this stock.

Is there anything I can do to stop the remaining 29 from going?

Surely someone can ask the warehouse concerned to pull those items.

Please help @Sarah_Amzn

@Julia_Amazon

@Winston_Amazon

@Spencer_Amazon

@Sakura_Amazon

@Simon_Amazon

@Ezra_Amazon

@Ash_AMZ

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2 replies
Tags:Inventory
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Seller_ZVAz3d5lZuGid

Unfortunately none of those forum mods who you have tagged will see your post, as they are not highlighted in blue - you need to start typing their name then select from the dropdown that appears eg. @Julia_Amazon and so on.

00
user profile
Roberto_Amazon

Hello! @Seller_v7xkoYQa5F5Xu

This is Roberto. Thank you for using the forums, apologies for the delay on getting back to you.

I have reviewed the disposal order in question and found that it has already been completed. Unfortunately, we are unable to take further actions on this, our FBA sent you a notification to your primary email on 10/02/2024 about the potential disposal if no actions were taken.

Thank you for your understanding,

00
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Seller_v7xkoYQa5F5Xu

Wrongful Disposal of Stock

I had a problem where Amazon classified my new product incorrectly as a medical device. I appealed and, after weeks of to and fro, the listing was finally reinstated.

I went into my account today and discovered that they have disposed of the stock because the reinstatement took longer than 30 days.

I tried to cancel but too late, even though 29 items are still showing as Pending.

I did a seller support chat and the case ID is 10515480212.

I have lost hundreds of pounds worth of stock through no fault of my own.

There was no email or performance notification about the disposal. I know that in the past emails were sent informing of upcoming events like this. Why has this stopped?

I cannot afford to lose this stock.

Is there anything I can do to stop the remaining 29 from going?

Surely someone can ask the warehouse concerned to pull those items.

Please help @Sarah_Amzn

@Julia_Amazon

@Winston_Amazon

@Spencer_Amazon

@Sakura_Amazon

@Simon_Amazon

@Ezra_Amazon

@Ash_AMZ

19 views
2 replies
Tags:Inventory
00
Reply
user profile

Wrongful Disposal of Stock

by Seller_v7xkoYQa5F5Xu

I had a problem where Amazon classified my new product incorrectly as a medical device. I appealed and, after weeks of to and fro, the listing was finally reinstated.

I went into my account today and discovered that they have disposed of the stock because the reinstatement took longer than 30 days.

I tried to cancel but too late, even though 29 items are still showing as Pending.

I did a seller support chat and the case ID is 10515480212.

I have lost hundreds of pounds worth of stock through no fault of my own.

There was no email or performance notification about the disposal. I know that in the past emails were sent informing of upcoming events like this. Why has this stopped?

I cannot afford to lose this stock.

Is there anything I can do to stop the remaining 29 from going?

Surely someone can ask the warehouse concerned to pull those items.

Please help @Sarah_Amzn

@Julia_Amazon

@Winston_Amazon

@Spencer_Amazon

@Sakura_Amazon

@Simon_Amazon

@Ezra_Amazon

@Ash_AMZ

Tags:Inventory
00
19 views
2 replies
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2 replies
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Seller_ZVAz3d5lZuGid

Unfortunately none of those forum mods who you have tagged will see your post, as they are not highlighted in blue - you need to start typing their name then select from the dropdown that appears eg. @Julia_Amazon and so on.

00
user profile
Roberto_Amazon

Hello! @Seller_v7xkoYQa5F5Xu

This is Roberto. Thank you for using the forums, apologies for the delay on getting back to you.

I have reviewed the disposal order in question and found that it has already been completed. Unfortunately, we are unable to take further actions on this, our FBA sent you a notification to your primary email on 10/02/2024 about the potential disposal if no actions were taken.

Thank you for your understanding,

00
There are no more posts to display
user profile
Seller_ZVAz3d5lZuGid

Unfortunately none of those forum mods who you have tagged will see your post, as they are not highlighted in blue - you need to start typing their name then select from the dropdown that appears eg. @Julia_Amazon and so on.

00
user profile
Seller_ZVAz3d5lZuGid

Unfortunately none of those forum mods who you have tagged will see your post, as they are not highlighted in blue - you need to start typing their name then select from the dropdown that appears eg. @Julia_Amazon and so on.

00
Reply
user profile
Roberto_Amazon

Hello! @Seller_v7xkoYQa5F5Xu

This is Roberto. Thank you for using the forums, apologies for the delay on getting back to you.

I have reviewed the disposal order in question and found that it has already been completed. Unfortunately, we are unable to take further actions on this, our FBA sent you a notification to your primary email on 10/02/2024 about the potential disposal if no actions were taken.

Thank you for your understanding,

00
user profile
Roberto_Amazon

Hello! @Seller_v7xkoYQa5F5Xu

This is Roberto. Thank you for using the forums, apologies for the delay on getting back to you.

I have reviewed the disposal order in question and found that it has already been completed. Unfortunately, we are unable to take further actions on this, our FBA sent you a notification to your primary email on 10/02/2024 about the potential disposal if no actions were taken.

Thank you for your understanding,

00
Reply
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