We are not accepting applications to sell Other Human Ingestible Products in New, Used, Refurbished, Collectible condition
Hi, I have a dietary supplements brand called **LEGRANO**, which was recently approved and added to the Amazon Brand Registry (all product details and images were submitted). I have also linked the brand to my seller account and attempted to list my product.
At first, it seemed like the listing was processed successfully, but then I received an error stating that I need approval to sell. However, when I click on "Request Approval," I’m redirected to a page that says:
> “We are not accepting applications to sell:
> * Other Health & Personal Care category in Used, Refurbished, Collectible condition(s)
> * Other Human Ingestible Products in New, Used, Refurbished, Collectible condition(s)”
My brand is already enrolled in Brand Registry and fully connected to my seller account. Additionally, I possess all the necessary certificates and have full legal rights to sell dietary supplements.
Could someone please assist me in understanding how to proceed from here?
**ASIN:** B0FB3VYWCJ
@Manny_Amazon Based on what I’ve seen on the forums, you’ve helped many sellers with similar issues. I’d really appreciate your guidance on resolving this!
5 replies
Seller_4zBzdtgCyS9EI
As of late, branding your supplements and brand registry no longer separates you from the masses. ........welcome to the ever improving Amazon.
Seller_UydqJj0vWuTif
@Michelle_Amazon @Cooper_Amazon @Manny_Amazon I would be very grateful if you could help me with my ASIN B0FB3VYWCJ
NR_Amazon
@Seller_UydqJj0vWuTif Thank you for posting to our Forums!
As Manny_Amazon mentioned in a related seller post...
If you are a brand owner, you can reach out to Brand Registry Support and ask them to approve you within the Grocery & Gourmet Foods category, which will allow you to list those products.
Once you have done this, please feel free to share the case ID for us to investigate further!
Thank you very much!
Regards,
NR_Amazon