Assistance Needed to Remove Misleading Main Product Images

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Seller_GMDa6MxkJwkCv

Assistance Needed to Remove Misleading Main Product Images

We are reaching out in frustration regarding a serious issue with one of our listings. Recently, someone changed the images on our Easter listing to reflect a completely different product. We are the only seller actively offering this product, yet the incorrect images remain live, and we are unable to revert them to the correct ones.

We have contacted support multiple times, but the issue has not been resolved. We’ve been told that the "winning contributor" (who does not even have an active offer on the listing) is responsible for the current images. This is unfair and damaging to our business.

We are requesting assistance in restoring the correct product images and removing any contributions that misrepresent the product. This issue is urgent and is directly affecting our ability to sell this product.

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13 replies
Tags:Images, Listing hijack, Listings, detail page
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13 replies
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Manny_Amazon

Hello @Seller_GMDa6MxkJwkCv,

Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.

Regards,

- Manny

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