Asking all Sellers How much would you rate Amazon Support/Help team for your enquiries from 0 to 5 ?
Asking All sellers how much would you rate amazon seller support ? 0 is 0 and 5 is the highest rating.
0 replies
Seller_5FDXsxtR9c2zC
Sorry but they dont even deserve a 0
If you need help, the only place to get help is on this forum
Seller_j27LWMjJoqueo
A score of 1.5. Seems like, not all, but most just wanna get the issue logged to receive their quota. I've believe I've been lied to, misdirected, and more. They have limited ability to actually resolve an issue, as support is outsourced, and so they don't have full system access. There are multiple people dealing with the issue over time, until it is still not resolved. Amazon needs to bring the support back home, and allocate a case worker to each issue raised. Otherwise, it will never work.
Seller_i5ER0fSxTjn3x
newspaper use super newspaper use Simply Relying on defense
Seller_3WOw3WbIXGqSM
0 at the moment, I have never been impressed with the support but I am getting daily complaints from customers who have been charged £5! for postage not paid when I bought it from Amazon, the sticker on the package is clear as day 4x6 but AMAZON have failed to put the Royal Mail surcharge on the postage and the cost has been passed onto the customer and me!!! Nobody is admitting fault and it is costing me hundreds if not thousands of pounds. I don't even think the advisors know about this, complete scandal and I won't be going away until this is sorted!!!
Seller_hjC1f9DWeqg5C
1, it takes a lot of back of forth to get to someone competent that can actually help (if you ever get there before giving up).
Seller_GJfcrDyhqM2cF
Right now this is complete 0
nonsense robotic answers and 0 help
Seller_ZEBcHfOFvsoc4
amazon seller support is there really sellers support ???? not sure how you rate something that does no exist
Seller_29AF2b8VJNr8z
0 it’s the worst I have ever come across in over 25 years of business.
Seller_4q3v098L8Fbyy
should be renamed "copy and paste support" ... They're great at that. Or "answer something you didn't ask support" they're 5* in that aspect too
Seller_jWPpFxXshwSeI
No more than 1 , I'm afraid.
The question I need answered is rarely listed, and when I get some sort of templated, meaningless reply I am more stressed than when I started. Then they ask happily whether they've solved my problem and ask me to do a survey!
They 'improve' things which worked perfectly well and work less well now! A customer was given an immediate refund without my approval even though it was their ordering error and not mine.
Seller_I3N4JHVB9dNGK
Can I do minus? I honestly can't remember a time when they have given me the correct help. They had me crying with frustration a few times. I don't understand why they don't train them. It's just a waste of money having them.
Seller_gpqqZ5FYuNK50
I would rate it 0.5. Amazon must know it's terrible got to be some sort of profit/economical reason why it is so terrible
Seller_rQYvIYCumUpC1
Minus 10 stars, it is the most horrible service I ever encountered online. It is a shame, they have the most incompetent people I have ever dealt with. I would prefer to not have it at all.
Seller_4APBF8EbUfCq9
as others have said for copy and paste answers and answers to a question you did not ask they're amazing, in actually understanding and answering the question a big fat 0
Still waiting for a response from over two weeks ago for a query and nearly two months for a response on the diaboloical dd+7 fiasco, despite a mod commenting it was being reveiewed still no contact.
Seller_FDchse0OcXH01
0 . I wish i could say minus.
Amazon itself doesnot know what the policies are. And the respresentatives does not have any deep knowledge. They keep giving you forwarded information regardless of your problem.
Seller_xrFHUXqTCM4YY
Amazon seller support is one of the worst support from any company in the world. Infact there is no support any any mean.
