Greetings @Seller_Q0GSDrZq3mmRl,

I hope this finds you well! Thank you for utilizing the seller forums.

Seller_Q0GSDrZq3mmRl

I recieved this notification. As i was a new seller and was not aware about amazon policies i just sourced my product from an online vendor who doesnot have any letter of authorization. i recieved complain and my amazon account has been deactivated. Amazon is requiring Letter of authorization but i dont have that. I have an an invoice from my reseller and i have provided all the explantion to amazon through Plan of Action. So Please let me know what should i do.

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I understand you have concerns regarding your account and intellectual property.

Some intellectual property cases might involve a trademark, patent, or copyrighted works; in other cases, there is the question of authenticity. Authenticity is considered intellectual property as the brand or rights owner has done their due diligence to establish themselves as reputable and known, especially based on the intellectual property linked to a product of theirs.

When items are not sourced from an authorized distributor or directly from a brand, this will compromise the trust of buyers when selling inauthentic goods. As Amazon customers come here knowing they can receive the item advertised and described, it is important for Amazon to ensure sellers are also observing such. In addition, all sellers are to follow local, state, and federal laws and regulations alongside Amazon policies, such as the anti-counterfeiting policy.

Seller_Q0GSDrZq3mmRl

Has your account been deactivated in error?

If you believe there has been an error, please submit an explanation by clicking the “Submit new information” button on the banner at the top of the Account Health page in Seller Central:

Your explanation should include greater detail on the following information:

-- How your account has not violated the Intellectual Property policy.

-- Evidence that shows your account complies with our Intellectual Property policy.

What happens if I do not send a sufficient explanation?

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If unable to successfully reactivate the account, it will remain suspended.

If you could please provide further insight into the exact type of intellectual property cited in the notification you received, this will greatly enable the community and I to further support you here. Also feel free to provide a copy of the performance notification you received when the suspension action was taken on your account.

I look forward to your reply,

Stevie.