Huge number of FBA orders sitting in pending forever
Has anyone else seen this issue?? I typically can have over 200 orders sitting in FBA pending just about everyday. Does Amazon do this on purpose? I seriously doubt all these orders are really waiting on payment verification. This is a everyday issue. I use FBA for half of my items i sell, especially my fast movers. So, I also do a lot of order fulfilling myself. Never do I have more than 5 sitting in pending, and even those 5 will not sit there for weeks.
Any thoughts out there? Thank you!
1 reply
Jameson_Amazon
Hi @Seller_hWNFOM4zkbej8,
I appreciate you reaching out about this!
How long have these orders been pending for? If they have been pending for over 21 days, I would recommend opening a case with Seller Support so that team can take a further look into these orders.
If you do open a case, please send me the case ID and I'd be happy to monitor the correspondence and provide additional assistance if needed.
In the meantime, I would recommend reading through this help page for additional information and best practices for pending orders.
If you have any additional questions, please don't hesitate reaching out!
Thanks so much,
Jameson
