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Account got deactivated. Utility bills provided by automatically reject with no reasons
My Amazon seller account has been deactivated, and I'm reaching a breaking point. Despite providing multiple utility bills (gas, electric, and phone) that clearly match my seller profile information, Amazon repeatedly rejects them without explanation
This feels like a deliberate tactic to frustrate legitimate sellers. I'm a hard-working individual, and this lack of transparency and communication from Amazon is unacceptable. Is it even legal for them to deactivate accounts without providing clear reasons?
Can someone advise how I can contact Amazon's KYC team to resolve this issue? There's NO options to contact the customer team from my account. Can anyone provide guidance on how to escalate this matter and get my account reactivated?
1 reply
Sarah_Amzn
Hello @Seller_BHdMECYDSwWaV,
I'm Sarah with Amazon.
Can you please share the last notification received in your seller central account regarding your account verification?
Kind regards,
Sarah.
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