REGATED in most of the beauty brands I already had approval for. I've submitted more than ten different invoices and all are being rejected
A FEW WEEKS AGO I HAD HUNDREDS OF BEAUTY BRANDS I PREVIOUSLY HAD APPROVAL TO SELL IN REGATED. I HAD NO IP OR AUTHENTICITY COMPLAINTS, NO DIP IN PERFORMANCE METRICS. I IMMEDIATELY PURCHASED QUANTITIES OF 10 ITEMS FROM 15 OF MY TOP PERFORMING BRANDS EITHER DIRECT FROM THE BRAND OWNERS OR FROM THE LARGEST BEAUTY DISTRIBUTORS IN THE COUNTRY AT VIRTUALLY RETAIL WITH THE SOLE PURPOSE OF GETTING A RECENT INVOICE FOR UNGATING PURPOSES. I HAVE HAD ALL OF THE SELLING APPLICATIONS REJECTED AFTER ABOUT 5 DAYS SAYING
"To maintain a safe and trustworthy shopping experience, certain products cannot be listed or sold on Amazon, or may be subject to additional requirements due to supply chain authenticity risks.
Your account does not currently meet the criteria required to list these products due to your account metrics, the distribution pathways of the brand, or other factors."
I HAD JUST PURCHASED 60K IN INVENTORY AND HAVE BEEN FORCED TO LIQUIDATE IT AT THE SOURCE FOR 70 CENTS ON THE DOLLAR. Has anybody else gone through this? Am I wasting my time and money continuing to purchase from distributors for invoices for the purpose and regaining the approval I had on all these brands just a month ago?
6 replies
Seller_OvL8C4BJWiuS9
Selling branded items requires a valid supply chain that issues invoices and/or a LOA from the brands themselves.
Many brands have instructed Amazon to stop the selling of their products.
Seller_rI7BZIczK8iAC
What Amazon unfortunately doesn't say BEFORE listing: "approval by Amazon" doesn't mean that you are allowed to sell it on Amazon.
You learnt it the hard way.
You need invoices (not receipts) from authorized distributors and a "Letter of Authorization" from the brands.
Glenn_Amazon
Hello @Seller_KLzCZCIOuwsRM,
I understand that you are very frustrated with the restrictions that have impacted your ability to sell. Please refrain from using all caps lock as it can be disruptive to the forums.
Amazon may in some instances require Sellers provide additional documentation even if they were approved in the past. In general Amazon will not provide the specific detail on why the documentation wasn't accepted however as indicated by the team your documents have been identified as order confirmation files. Amazon is unable to accept retail receipts, online order confirmations, packing slips, sales orders, pro forma invoices, or sales quotes for approval. I would recommend that you reach out to you manufacturer, distributor, or supplier to Provide an acceptable invoice that reflects the itemized list of goods that you bought.
The best course if you are confident in the products and source of your inventory is to reach out to the manufacturer, distributor, or supplier to ensure you have accurate documentation.
Thank you for your understanding.
-Glenn
