Countries
Read only
account deactivated - reason liked with other account
Subject: Appeal for Reinstatement of Seller Account
Dear Amazon Seller Performance Team,
I am writing to respectfully appeal the suspension of my seller account. I believe the suspension is due to a misunderstanding, and I would like to provide further clarification regarding the situation.
Upon reviewing the details of the suspension, I believe the root cause of the issue is that someone in my neighborhood may have used my Wi-Fi or shared address to create a separate Amazon seller account. I want to emphasize that there is no personal or business relationship between myself and the individual associated with that account. I have no direct or indirect connection to their activities, and I was unaware of the account being created in connection with my address or network.
I take Amazon’s policies very seriously, and I am committed to maintaining a safe and compliant selling environment. To further clarify:
• No personal relationship: I do not know the person who may have used my Wi-Fi or address for their seller account.
• No affiliation or involvement: I have not been involved in any activity related to the account in question.
• Actions I’ve taken: I have taken steps to secure my Wi-Fi network and ensure that only authorized devices have access to it. Additionally, I am now more mindful of the details tied to my address to prevent this situation from recurring.
I understand the importance of maintaining a transparent and trustworthy marketplace, and I am fully committed to adhering to all Amazon policies. If there is any further information required to resolve this issue, I would be happy to cooperate fully.
I kindly ask for your understanding in reviewing this case and consider reinstating my seller account. Please let me know if there are any additional steps I can take to assist with the investigation.
Thank you for your time and consideration.
Sincerely,
Ayush Pareek
EPIC STORE RETAILER
2 replies
Seller_k2X0L9mVRT0pW
this is a forum for other sellers- Amazon won’t even see this appeal- send it from the notification they sent you.
Seller_ZVAz3d5lZuGid
As above reply, this is NOT the correct way to appeal your deactivation, and this is NOT the Seller Performance Team.
If this is a newly registered account, then ALL new accounts are deactivated whilst they check and verify all the info you have provided, both personal ID and business information. This can take time so you just need to be patient, as there are many new sellers registering daily.
Similar Discussions
