Unjust Account Deactivation and Appeal System Issue
Dear Forum Admin,I hope this message finds you well.
My Amazon account has been deactivated without any stated reason, and unfortunately, I have found no available channel to reactivate it—hence I’m reaching out here as a last resort.
Whenever I try to submit an appeal, it gets automatically rejected within one second, stating that “we do not have enough information.” This clearly indicates the appeal isn't being reviewed by a human but rather rejected instantly by an AI system. My appeal contains nearly 10,000 characters, which makes it impossible for any system to evaluate fairly in such a short time.
Adding to the issue, when I try to contact Amazon through the support link, I receive the message:
"Sorry, you are not authorized to view this page."
This has completely blocked my ability to verify myself or defend my business. I’m here and fully willing to provide any information needed to verify my identity and resolve this issue.
Please help me escalate this matter to someone who can assist.
Thank you for your time and understanding.
Sincerely
Merchant Token: A16687SZWGI2W1@CR_Amazon@Micah_Amazon@Nikki_Amazon
@Connor_Amazon@Sandy_Amazon@Jameson_Amazon
9 replies
Seller_LyYw7fQRKc5G7
Post the suspension notice email that you received from Amazon. It tells you why you were suspended and will also tell us what we need to know to assist you. Assuming that we can do so.
Your alternative is Arbitration, per section 18 of the ABSA.