Help Account Has Been Deactivate Due To Inactivity
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Seller_9XYIHk3Nw0k7k

Help Account Has Been Deactivate Due To Inactivity

My account has been deactivated due to inactivity. When I select Reactivate Account in Account Overview, we are redirected to the Charge Methods page. I added a new credit card and no errors are indicated with my charge method. I have no other options to move forward with the reactivation. I tried to re-verify my identity but there is no option for that. I tried to open a case but I'm also redirected to the inactive account message.

What steps do we need to take to reactivate our account?

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Account Health
Tags:Account Health, Deactivated, Seller Support
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Roberto_Amazon
In reply to: Seller_9XYIHk3Nw0k7k’s post

Hello! @Seller_9XYIHk3Nw0k7k

This is Roberto. Apologies for the delay on getting back to you.

I can see that your account is currently active, and the error message has cleared out. Please let us know if you need further support.

Regards,

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