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Seller_GsRh5rQ8a37uo

Compliance with Amazon Restricted Products Policy

I am writing to address the recent suspension of my Amazon Seller account under Section 3 of the Amazon Services Europe Business Solutions Agreement. While I understand the importance of adhering to Amazon’s policies, I believe there may be a misunderstanding regarding my account.

I have thoroughly reviewed my account performance, and I can confirm that no visible violations or breaches of the Amazon Restricted Products policy are present. Despite this, my account has been suspended, and I am unable to determine the specific cause based on the provided details.

To clarify the matter and resolve this issue promptly, I am including the requested information below:

How my account has not violated the Amazon Restricted Products policy:

My account strictly adheres to Amazon’s policies and guidelines. I carefully ensure that all listed products comply with applicable laws and Amazon’s restricted product policies.

Evidence that shows my account complies with the Amazon Restricted Products policy:

Attached invoices and certifications for the listed products.

Documentation proving the legality and compliance of my inventory.

Screenshots of my account health page, showing no violations.

Additionally, I would like to emphasize that my account's suspension might have resulted from an error. I kindly request your team to review the matter thoroughly. If further documentation or clarification is required, I am more than willing to provide it.

I value the opportunity to sell on Amazon and am committed to maintaining compliance with all policies. Please let me know the next steps or actions needed to resolve this issue efficiently.

Thank you for your understanding and support.

Best regards

37 views
2 replies
Tags:Account Health, Seller Support, Suspended
00
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user profile
Seller_GsRh5rQ8a37uo

Compliance with Amazon Restricted Products Policy

I am writing to address the recent suspension of my Amazon Seller account under Section 3 of the Amazon Services Europe Business Solutions Agreement. While I understand the importance of adhering to Amazon’s policies, I believe there may be a misunderstanding regarding my account.

I have thoroughly reviewed my account performance, and I can confirm that no visible violations or breaches of the Amazon Restricted Products policy are present. Despite this, my account has been suspended, and I am unable to determine the specific cause based on the provided details.

To clarify the matter and resolve this issue promptly, I am including the requested information below:

How my account has not violated the Amazon Restricted Products policy:

My account strictly adheres to Amazon’s policies and guidelines. I carefully ensure that all listed products comply with applicable laws and Amazon’s restricted product policies.

Evidence that shows my account complies with the Amazon Restricted Products policy:

Attached invoices and certifications for the listed products.

Documentation proving the legality and compliance of my inventory.

Screenshots of my account health page, showing no violations.

Additionally, I would like to emphasize that my account's suspension might have resulted from an error. I kindly request your team to review the matter thoroughly. If further documentation or clarification is required, I am more than willing to provide it.

I value the opportunity to sell on Amazon and am committed to maintaining compliance with all policies. Please let me know the next steps or actions needed to resolve this issue efficiently.

Thank you for your understanding and support.

Best regards

Tags:Account Health, Seller Support, Suspended
00
37 views
2 replies
Reply
2 replies
user profile
Julia_Amzn

Hello @Seller_GsRh5rQ8a37uo,

Thank you for posting on the UK Seller Forums.

Your post appears to be an appeal regarding the suspension of your account. Please address this issue through the channels provided in your suspension notification.

Best regards,

Julia.

10
user profile
Seller_i6S8knzW6zU6Z

Hi @Seller_GsRh5rQ8a37uo,

I thought this help page might be useful if you haven’t come across it yet: https://sellercentral.amazon.co.uk/help/hub/reference/G201743940

It outlines the restrictions that apply to products, categories, and content, which could help you identify the root cause of the issue. Additionally, the section "Restricted Products Appeals" mentions that Amazon’s systems may occasionally remove permitted products due to incomplete or inaccurate information, or misidentification. If that’s the case, it could provide a potential path forward in your appeal.

I hope this helps, and wishing you the best of luck in resolving this!

Kind regards, Michael

00
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user profile
Seller_GsRh5rQ8a37uo

Compliance with Amazon Restricted Products Policy

I am writing to address the recent suspension of my Amazon Seller account under Section 3 of the Amazon Services Europe Business Solutions Agreement. While I understand the importance of adhering to Amazon’s policies, I believe there may be a misunderstanding regarding my account.

I have thoroughly reviewed my account performance, and I can confirm that no visible violations or breaches of the Amazon Restricted Products policy are present. Despite this, my account has been suspended, and I am unable to determine the specific cause based on the provided details.

To clarify the matter and resolve this issue promptly, I am including the requested information below:

How my account has not violated the Amazon Restricted Products policy:

My account strictly adheres to Amazon’s policies and guidelines. I carefully ensure that all listed products comply with applicable laws and Amazon’s restricted product policies.

Evidence that shows my account complies with the Amazon Restricted Products policy:

Attached invoices and certifications for the listed products.

Documentation proving the legality and compliance of my inventory.

Screenshots of my account health page, showing no violations.

Additionally, I would like to emphasize that my account's suspension might have resulted from an error. I kindly request your team to review the matter thoroughly. If further documentation or clarification is required, I am more than willing to provide it.

I value the opportunity to sell on Amazon and am committed to maintaining compliance with all policies. Please let me know the next steps or actions needed to resolve this issue efficiently.

Thank you for your understanding and support.

Best regards

37 views
2 replies
Tags:Account Health, Seller Support, Suspended
00
Reply
user profile
Seller_GsRh5rQ8a37uo

Compliance with Amazon Restricted Products Policy

I am writing to address the recent suspension of my Amazon Seller account under Section 3 of the Amazon Services Europe Business Solutions Agreement. While I understand the importance of adhering to Amazon’s policies, I believe there may be a misunderstanding regarding my account.

I have thoroughly reviewed my account performance, and I can confirm that no visible violations or breaches of the Amazon Restricted Products policy are present. Despite this, my account has been suspended, and I am unable to determine the specific cause based on the provided details.

To clarify the matter and resolve this issue promptly, I am including the requested information below:

How my account has not violated the Amazon Restricted Products policy:

My account strictly adheres to Amazon’s policies and guidelines. I carefully ensure that all listed products comply with applicable laws and Amazon’s restricted product policies.

Evidence that shows my account complies with the Amazon Restricted Products policy:

Attached invoices and certifications for the listed products.

Documentation proving the legality and compliance of my inventory.

Screenshots of my account health page, showing no violations.

Additionally, I would like to emphasize that my account's suspension might have resulted from an error. I kindly request your team to review the matter thoroughly. If further documentation or clarification is required, I am more than willing to provide it.

I value the opportunity to sell on Amazon and am committed to maintaining compliance with all policies. Please let me know the next steps or actions needed to resolve this issue efficiently.

Thank you for your understanding and support.

Best regards

Tags:Account Health, Seller Support, Suspended
00
37 views
2 replies
Reply
user profile

Compliance with Amazon Restricted Products Policy

by Seller_GsRh5rQ8a37uo

I am writing to address the recent suspension of my Amazon Seller account under Section 3 of the Amazon Services Europe Business Solutions Agreement. While I understand the importance of adhering to Amazon’s policies, I believe there may be a misunderstanding regarding my account.

I have thoroughly reviewed my account performance, and I can confirm that no visible violations or breaches of the Amazon Restricted Products policy are present. Despite this, my account has been suspended, and I am unable to determine the specific cause based on the provided details.

To clarify the matter and resolve this issue promptly, I am including the requested information below:

How my account has not violated the Amazon Restricted Products policy:

My account strictly adheres to Amazon’s policies and guidelines. I carefully ensure that all listed products comply with applicable laws and Amazon’s restricted product policies.

Evidence that shows my account complies with the Amazon Restricted Products policy:

Attached invoices and certifications for the listed products.

Documentation proving the legality and compliance of my inventory.

Screenshots of my account health page, showing no violations.

Additionally, I would like to emphasize that my account's suspension might have resulted from an error. I kindly request your team to review the matter thoroughly. If further documentation or clarification is required, I am more than willing to provide it.

I value the opportunity to sell on Amazon and am committed to maintaining compliance with all policies. Please let me know the next steps or actions needed to resolve this issue efficiently.

Thank you for your understanding and support.

Best regards

Tags:Account Health, Seller Support, Suspended
00
37 views
2 replies
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2 replies
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Julia_Amzn

Hello @Seller_GsRh5rQ8a37uo,

Thank you for posting on the UK Seller Forums.

Your post appears to be an appeal regarding the suspension of your account. Please address this issue through the channels provided in your suspension notification.

Best regards,

Julia.

10
user profile
Seller_i6S8knzW6zU6Z

Hi @Seller_GsRh5rQ8a37uo,

I thought this help page might be useful if you haven’t come across it yet: https://sellercentral.amazon.co.uk/help/hub/reference/G201743940

It outlines the restrictions that apply to products, categories, and content, which could help you identify the root cause of the issue. Additionally, the section "Restricted Products Appeals" mentions that Amazon’s systems may occasionally remove permitted products due to incomplete or inaccurate information, or misidentification. If that’s the case, it could provide a potential path forward in your appeal.

I hope this helps, and wishing you the best of luck in resolving this!

Kind regards, Michael

00
Follow this discussion to be notified of new activity
user profile
Julia_Amzn

Hello @Seller_GsRh5rQ8a37uo,

Thank you for posting on the UK Seller Forums.

Your post appears to be an appeal regarding the suspension of your account. Please address this issue through the channels provided in your suspension notification.

Best regards,

Julia.

10
user profile
Julia_Amzn

Hello @Seller_GsRh5rQ8a37uo,

Thank you for posting on the UK Seller Forums.

Your post appears to be an appeal regarding the suspension of your account. Please address this issue through the channels provided in your suspension notification.

Best regards,

Julia.

10
Reply
user profile
Seller_i6S8knzW6zU6Z

Hi @Seller_GsRh5rQ8a37uo,

I thought this help page might be useful if you haven’t come across it yet: https://sellercentral.amazon.co.uk/help/hub/reference/G201743940

It outlines the restrictions that apply to products, categories, and content, which could help you identify the root cause of the issue. Additionally, the section "Restricted Products Appeals" mentions that Amazon’s systems may occasionally remove permitted products due to incomplete or inaccurate information, or misidentification. If that’s the case, it could provide a potential path forward in your appeal.

I hope this helps, and wishing you the best of luck in resolving this!

Kind regards, Michael

00
user profile
Seller_i6S8knzW6zU6Z

Hi @Seller_GsRh5rQ8a37uo,

I thought this help page might be useful if you haven’t come across it yet: https://sellercentral.amazon.co.uk/help/hub/reference/G201743940

It outlines the restrictions that apply to products, categories, and content, which could help you identify the root cause of the issue. Additionally, the section "Restricted Products Appeals" mentions that Amazon’s systems may occasionally remove permitted products due to incomplete or inaccurate information, or misidentification. If that’s the case, it could provide a potential path forward in your appeal.

I hope this helps, and wishing you the best of luck in resolving this!

Kind regards, Michael

00
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