Brand Registry Application/Appeals Repeatedly Rejected.
CASE ID: 17623738001
Our Brand Registry application and subsequent appeals keep getting rejected, and we have no idea why.It's incredibly frustrating.
Amazon only provides a list of general rejection reasons each time, but none of them seem to apply to our case.
We’re just resubmitting over and over again without knowing the actual issue.What should we do in this situation?
Can anyone help us?
7 replies
Dougal_Amazon
Hello @Seller_VsWErzOGDad5H,
My name is Dougal from the Community Manager Team and I can review your case and try to provide some additional information.
The response you are getting is a pretty generic response that lists 6 potential reasons for the application rejection. The enrollment team does not provide any additional information, but I can say that at least 1 of those 6 reasons IS why your application is being rejected. I advise taking some time with each one to validate your account(s), Account Health Dashboard(s) and all areas of your Trademark.
Please let me know if you have any other questions.
Best, Dougal