Bullet points and descriptions being removed on every listing in my brand

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Seller_2GcroQtoPcrDA

Bullet points and descriptions being removed on every listing in my brand

I am having the strangest problem. All of my bullet points and descriptions are being removed for most (pretty much all 20+) of my listings for my one brand. I am also not able to list new SKUs without doing the brand authorization. This is happened to me once before I did the brand authorization and went back one by one editing the listings and pushing save and continue. They seem to have worked, but it's frustrating that less than three weeks ago this has happened already and I have to do it all over again. Any thoughts?

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Seller_XrEXxGBB2qFzP

this is happening to me as well and it's annoying because i'm editing my listings and theyre not updating with the details.

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Cooper_Amazon

Good Evening @Seller_2GcroQtoPcrDA,

I wanted to check on your discussion here to see if you still required assistance? I see that you reached out to Selling Partner Support regarding this issue back on June 20th, 2024 on CASE ID ending in 1131.

The support team was requesting what your, "proposed value for bullet points in words" were so they could review it and provide a resolution. Since you did not respond, they ended up closing out the case.

Did you issue get resolved? Please advise when you have a chance. Thank you for checking in with us on the Seller Forums and for choosing to sell on Amazon. Have a great weekend!

Sincerely, Cooper_Amazon

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