Dangerous goods exemption
Good Morning
I am trying to list a tool that the buyer would use to clean a vehicle
It contains now liquid or chemicals
I t has been flagged as dangerous goods
I have filled out a dangerous goods exemption for it
After it being looked at I get the following message back from amazon
Not classified: Unable to classify
- Because this product’s detail page title is not consistent across marketplaces, the ASIN cannot be classified. Create a new ASIN for this product and upload an SDS or exemption sheet, if required.
I cannot see how to fix this
Has anyone come across this before and know the fix for it
Thanks
6 replies
Seller_esvgLzKXw2YAl
Have you checked the same ASIN on all of the other marketplaces?
Seller_rbqg94DOmwK3w
Hi Neil
Thanks for the reply
The problem is i dont actually know what im looking for
Im going round in circles with seller support
This was the first reply
Amazon
Jan 25, 2022 08:17 AM
As per your message, we see you have questions that are related to FBA Dangerous Goods (Hazmat).
You can check FBA Dangerous Goods classification status or seek additional support for Hazmat related issues (e.g. apply to the FBA Dangerous Goods program, increase Dangerous Goods storage limit, troubleshoot ASIN issues) with the following tool:
https://sellercentral-europe.amazon.com/help/hub/solution/WF_FBADangerousGoods
We have closed this case. If your question is unrelated to FBA Dangerous Goods and you require further assistance, go to Seller Central and reopen this case:
https://sellercentral-europe.amazon.com/gp/case-dashboard/lobby.html
Amazon Selling Partner Support
I then went down the route of doing it by ASIN which i then got this reply
Hello from Amazon Selling Partner Support,
As per your email, I understand that your concern is regarding product category update for the ASIN: B095M7Z599.
In this regard, I regret to inform you that We cannot make the suggested category browse node change to product ID: B095M7Z599 as it appears that this product is out of stock in your inventory.
Kindly add the stock in your inventory and provide us complete browse path in order to proceed your request further for category update.
Thank you for selling with Amazon.
Thank you for selling with Amazon.
I cannot add stock to it as it says its under hazardous goods review