changing manufacturer part number
I've been trying to get the manufacturer part numbers changed on my listings for over a month now with no success. The seller support tried two different methods. The first made no change and the second now shows the old number and the new desired number separated by a comma. I made a new case and for the past two weeks I have been getting an automated message every couple days notifying me that they are working on it. Anybody know how to get this fixed?
1 reply
Manny_Amazon
Hello @Seller_cSUH5iiTxLkVS,
I'm sorry you're having trouble with updating the manufacturer part numbers on your listings.
I've reviewed your related case ending with 9421 and see that it was last updated earlier today with an update that the request is being researched. I understand the frustration with the delay in processing this, however the request remains with the correct team who is reviewing. I have updated the related ticket asking for urgent assistance. I'd like to request you to give some additional time. If you see that the case resolves without success, please let me know here and I'll escalate further.
Thanks for your understanding.
- Manny
