MY ACCOUNT HAS BEEN SUSPENDED FOR 1 YEAR
I cannot contact Amazon in any way. My emails are not being returned. I can't make a phone call. I can't open a case. I have been a victim for 1 year. Nobody helps me. I have money left inside. I am now bankrupt. I lost everything because of Amazon. I have never seen such a careless platform before. It hurts now. I'm thinking of committing suicide. If I can't solve this situation, that's my only option.
Dear Amazon Account Specialist and Seller Performance Team,
I hope this message finds you well. My name is ALI OSMAN OZOGLU, and I am writing to urgently appeal the delete placed on my Amazon seller account (Account ID: ALSR3Z35BI019) on July 3, 2023, due to a "Returns and Refund Policy Violation Notification." I have received a notification stating that my account North America Marketplace is now deleted
Summary of the Situation:
Date of Restriction: July 3, 2023
Reason for Deleted: Returns and Refund Policy Violation Notification
Efforts to Resolve:
Hundreds of defense emails sent with detailed explanations and supporting documentation.
Multiple phone calls to Amazon service with similar assurances.
Despite these exhaustive efforts, my account remains restricted, and I have not received adequate responses or resolution to my issue. The promises made by your representatives have not been fulfilled, leaving me frustrated and significantly inconvenienced.
Request for Reconsideration:
I respectfully request a thorough review of my case and the immediate reinstatement of my North America Amazon marketplace. I assure you that I have always intended to comply with Amazon's policies and have taken steps to address any misunderstandings or errors that may have occurred.
Supporting Information:
Account Details:
Name and Surname: ALI OSMAN OZOGLU
Company: OZOGLU LLC
Store Name: OZOGLU STORE
Merchant Token ID: ALSR3Z35BI019
Phone Number: +905312892156
Given the significant amount of time that has passed and the lack of resolution, I kindly request that this appeal be escalated to a higher authority within the Amazon support team who can take immediate action. The continued restriction of my account is causing undue hardship and impacting my ability to use Amazon's services.
Conclusion:
I trust that Amazon values its customers and their satisfaction. I am hopeful that this appeal will prompt a swift and fair resolution to my account restriction. I am more than willing to cooperate further and provide any additional information required to facilitate this process.
Thank you for your attention to this urgent matter. I look forward to a positive response and the prompt reinstatement of my account.
Due to this suspension, my money remained in the Japanese marketplace and the UK marketplace, as other marketplaces were also suspended. That's why I went bankrupt. Banks initiated enforcement proceedings against me. I lost my entire existence, everything.
Sincerely,
ALI OSMAN OZOGLU
+905312892156
ALSR3Z35BI019
6 replies
Seller_ZVAz3d5lZuGid
This is SO, SO sad. Can any of the forum mods intervene here ?
@Ezra_Amazon @Julia_Amazon @Winston_Amazon
Seller_76AUwmqvSyRIM
"It hurts now. I'm thinking of committing suicide."
If this is true and you are not just saying it for effect, STOP what you are doing and focus on your health.
Amazon may care for its customers and their satisfaction but they do not care whatsoever for their sellers.
So get any help you need for your health and then try and resolve the issue with Amazon. One thing for sure is that Amazon won't be in a hurry to help you.
I hope it works out for you.
Winston_Amazon
Hello @Seller_mIfWekSQiC5B1,
While we want to be a means to assist, we also encourage you to contact the Social Support Hotline: 183. If you’re having a medical emergency or suicidal crisis and can’t get in touch with the National Suicide Prevention Lifeline, please call 112.
Seller_av1dafzkvUaBC
I am in the same exact position as you are. I am so sorry you are going through this. I honestly feel the same exact way. I have been in complete disbelief with what's happening.
I am accused of failing a identity verification video call, WITHOUT EVER HAVING SUCH A VIDEO CALL in the first place. And no matter how many times I've tried telling them, they just wouldn't believe me. I also have thousands of dollars stuck inside. And because of UK marketplace's account getting deactivated, they have deactivated my other marketplaces as well.
This is more than just heartbreaking and evil.
MY ACCOUNT HAS BEEN SUSPENDED FOR 1 YEAR
I cannot contact Amazon in any way. My emails are not being returned. I can't make a phone call. I can't open a case. I have been a victim for 1 year. Nobody helps me. I have money left inside. I am now bankrupt. I lost everything because of Amazon. I have never seen such a careless platform before. It hurts now. I'm thinking of committing suicide. If I can't solve this situation, that's my only option.
Dear Amazon Account Specialist and Seller Performance Team,
I hope this message finds you well. My name is ALI OSMAN OZOGLU, and I am writing to urgently appeal the delete placed on my Amazon seller account (Account ID: ALSR3Z35BI019) on July 3, 2023, due to a "Returns and Refund Policy Violation Notification." I have received a notification stating that my account North America Marketplace is now deleted
Summary of the Situation:
Date of Restriction: July 3, 2023
Reason for Deleted: Returns and Refund Policy Violation Notification
Efforts to Resolve:
Hundreds of defense emails sent with detailed explanations and supporting documentation.
Multiple phone calls to Amazon service with similar assurances.
Despite these exhaustive efforts, my account remains restricted, and I have not received adequate responses or resolution to my issue. The promises made by your representatives have not been fulfilled, leaving me frustrated and significantly inconvenienced.
Request for Reconsideration:
I respectfully request a thorough review of my case and the immediate reinstatement of my North America Amazon marketplace. I assure you that I have always intended to comply with Amazon's policies and have taken steps to address any misunderstandings or errors that may have occurred.
Supporting Information:
Account Details:
Name and Surname: ALI OSMAN OZOGLU
Company: OZOGLU LLC
Store Name: OZOGLU STORE
Merchant Token ID: ALSR3Z35BI019
Phone Number: +905312892156
Given the significant amount of time that has passed and the lack of resolution, I kindly request that this appeal be escalated to a higher authority within the Amazon support team who can take immediate action. The continued restriction of my account is causing undue hardship and impacting my ability to use Amazon's services.
Conclusion:
I trust that Amazon values its customers and their satisfaction. I am hopeful that this appeal will prompt a swift and fair resolution to my account restriction. I am more than willing to cooperate further and provide any additional information required to facilitate this process.
Thank you for your attention to this urgent matter. I look forward to a positive response and the prompt reinstatement of my account.
Due to this suspension, my money remained in the Japanese marketplace and the UK marketplace, as other marketplaces were also suspended. That's why I went bankrupt. Banks initiated enforcement proceedings against me. I lost my entire existence, everything.
Sincerely,
ALI OSMAN OZOGLU
+905312892156
ALSR3Z35BI019
MY ACCOUNT HAS BEEN SUSPENDED FOR 1 YEAR
I cannot contact Amazon in any way. My emails are not being returned. I can't make a phone call. I can't open a case. I have been a victim for 1 year. Nobody helps me. I have money left inside. I am now bankrupt. I lost everything because of Amazon. I have never seen such a careless platform before. It hurts now. I'm thinking of committing suicide. If I can't solve this situation, that's my only option.
Dear Amazon Account Specialist and Seller Performance Team,
I hope this message finds you well. My name is ALI OSMAN OZOGLU, and I am writing to urgently appeal the delete placed on my Amazon seller account (Account ID: ALSR3Z35BI019) on July 3, 2023, due to a "Returns and Refund Policy Violation Notification." I have received a notification stating that my account North America Marketplace is now deleted
Summary of the Situation:
Date of Restriction: July 3, 2023
Reason for Deleted: Returns and Refund Policy Violation Notification
Efforts to Resolve:
Hundreds of defense emails sent with detailed explanations and supporting documentation.
Multiple phone calls to Amazon service with similar assurances.
Despite these exhaustive efforts, my account remains restricted, and I have not received adequate responses or resolution to my issue. The promises made by your representatives have not been fulfilled, leaving me frustrated and significantly inconvenienced.
Request for Reconsideration:
I respectfully request a thorough review of my case and the immediate reinstatement of my North America Amazon marketplace. I assure you that I have always intended to comply with Amazon's policies and have taken steps to address any misunderstandings or errors that may have occurred.
Supporting Information:
Account Details:
Name and Surname: ALI OSMAN OZOGLU
Company: OZOGLU LLC
Store Name: OZOGLU STORE
Merchant Token ID: ALSR3Z35BI019
Phone Number: +905312892156
Given the significant amount of time that has passed and the lack of resolution, I kindly request that this appeal be escalated to a higher authority within the Amazon support team who can take immediate action. The continued restriction of my account is causing undue hardship and impacting my ability to use Amazon's services.
Conclusion:
I trust that Amazon values its customers and their satisfaction. I am hopeful that this appeal will prompt a swift and fair resolution to my account restriction. I am more than willing to cooperate further and provide any additional information required to facilitate this process.
Thank you for your attention to this urgent matter. I look forward to a positive response and the prompt reinstatement of my account.
Due to this suspension, my money remained in the Japanese marketplace and the UK marketplace, as other marketplaces were also suspended. That's why I went bankrupt. Banks initiated enforcement proceedings against me. I lost my entire existence, everything.
Sincerely,
ALI OSMAN OZOGLU
+905312892156
ALSR3Z35BI019
6 replies
6 replies
Seller_ZVAz3d5lZuGid
This is SO, SO sad. Can any of the forum mods intervene here ?
@Ezra_Amazon @Julia_Amazon @Winston_Amazon
Seller_76AUwmqvSyRIM
"It hurts now. I'm thinking of committing suicide."
If this is true and you are not just saying it for effect, STOP what you are doing and focus on your health.
Amazon may care for its customers and their satisfaction but they do not care whatsoever for their sellers.
So get any help you need for your health and then try and resolve the issue with Amazon. One thing for sure is that Amazon won't be in a hurry to help you.
I hope it works out for you.
Winston_Amazon
Hello @Seller_mIfWekSQiC5B1,
While we want to be a means to assist, we also encourage you to contact the Social Support Hotline: 183. If you’re having a medical emergency or suicidal crisis and can’t get in touch with the National Suicide Prevention Lifeline, please call 112.
Seller_av1dafzkvUaBC
I am in the same exact position as you are. I am so sorry you are going through this. I honestly feel the same exact way. I have been in complete disbelief with what's happening.
I am accused of failing a identity verification video call, WITHOUT EVER HAVING SUCH A VIDEO CALL in the first place. And no matter how many times I've tried telling them, they just wouldn't believe me. I also have thousands of dollars stuck inside. And because of UK marketplace's account getting deactivated, they have deactivated my other marketplaces as well.
This is more than just heartbreaking and evil.
Seller_ZVAz3d5lZuGid
This is SO, SO sad. Can any of the forum mods intervene here ?
@Ezra_Amazon @Julia_Amazon @Winston_Amazon
Seller_ZVAz3d5lZuGid
This is SO, SO sad. Can any of the forum mods intervene here ?
@Ezra_Amazon @Julia_Amazon @Winston_Amazon
Seller_76AUwmqvSyRIM
"It hurts now. I'm thinking of committing suicide."
If this is true and you are not just saying it for effect, STOP what you are doing and focus on your health.
Amazon may care for its customers and their satisfaction but they do not care whatsoever for their sellers.
So get any help you need for your health and then try and resolve the issue with Amazon. One thing for sure is that Amazon won't be in a hurry to help you.
I hope it works out for you.
Seller_76AUwmqvSyRIM
"It hurts now. I'm thinking of committing suicide."
If this is true and you are not just saying it for effect, STOP what you are doing and focus on your health.
Amazon may care for its customers and their satisfaction but they do not care whatsoever for their sellers.
So get any help you need for your health and then try and resolve the issue with Amazon. One thing for sure is that Amazon won't be in a hurry to help you.
I hope it works out for you.
Winston_Amazon
Hello @Seller_mIfWekSQiC5B1,
While we want to be a means to assist, we also encourage you to contact the Social Support Hotline: 183. If you’re having a medical emergency or suicidal crisis and can’t get in touch with the National Suicide Prevention Lifeline, please call 112.
Winston_Amazon
Hello @Seller_mIfWekSQiC5B1,
While we want to be a means to assist, we also encourage you to contact the Social Support Hotline: 183. If you’re having a medical emergency or suicidal crisis and can’t get in touch with the National Suicide Prevention Lifeline, please call 112.
Seller_av1dafzkvUaBC
I am in the same exact position as you are. I am so sorry you are going through this. I honestly feel the same exact way. I have been in complete disbelief with what's happening.
I am accused of failing a identity verification video call, WITHOUT EVER HAVING SUCH A VIDEO CALL in the first place. And no matter how many times I've tried telling them, they just wouldn't believe me. I also have thousands of dollars stuck inside. And because of UK marketplace's account getting deactivated, they have deactivated my other marketplaces as well.
This is more than just heartbreaking and evil.
Seller_av1dafzkvUaBC
I am in the same exact position as you are. I am so sorry you are going through this. I honestly feel the same exact way. I have been in complete disbelief with what's happening.
I am accused of failing a identity verification video call, WITHOUT EVER HAVING SUCH A VIDEO CALL in the first place. And no matter how many times I've tried telling them, they just wouldn't believe me. I also have thousands of dollars stuck inside. And because of UK marketplace's account getting deactivated, they have deactivated my other marketplaces as well.
This is more than just heartbreaking and evil.
