Appeal for Section 3 Violation – First-Time Mistake & Request for Guidance

Appeal for Section 3 Violation – First-Time Mistake & Request for Guidance

Dear Amazon Seller Performance Team,

I am writing to respectfully request reconsideration regarding the recent Section 3 violation that led to the deactivation of my seller account. I want to begin by stating that I have always complied with Amazon’s policies and have never had any previous violations or issues on my account. I value the Amazon platform greatly and have always strived to operate with integrity and professionalism.

This situation arose as a result of hiring a Virtual Assistant to assist with product research and listing eligibility checks. She identified certain products and claimed to have access to a supplier who could provide the necessary invoices. I made it very clear in our WhatsApp messages (which I have with date and time stamps) that I would only purchase the inventory if valid invoices were provided.

However, once she informed me that the supplier was not authorized, I immediately decided not to proceed with the purchase. As a result, I never bought or sold any of the products in question. This is why I am now unable to provide the invoices Amazon has requested—because the transaction was never completed due to concerns about the supplier’s legitimacy.

I fully accept responsibility for this mistake. I understand the seriousness of Amazon’s policies and the importance of verifying suppliers myself going forward. I have already taken steps to ensure that such a situation never happens again, including:

Terminating the use of third-party assistance for sourcing and compliance matters

Committing to only sourcing from fully authorized distributors

Educating myself thoroughly on Amazon’s guidelines and expectations

This was a one-time error in judgment, not an attempt to mislead or violate policy. I respectfully request a second chance to correct this mistake and restore my account. I am more than willing to provide all the WhatsApp messages and recordings as evidence of my intentions and actions.

Thank you for your time, understanding, and consideration.

Sincerely,

brandzyoulove2